Lens won't retract

Apr 20, 2009

-   same exact scenario-   jeffmedeiros

Mar 27, 2009

-   you are not alone -   Guest

Sep 06, 2008

-   Same problem, lens won't retract all the way. I've only had the camera for two months and I've kept it in a nice case to keep it safe. I don't think there is anything I could have done to cause this.

I've taken the battery out.... restarted it several times. It seems to turn on fine and the lens will extend but it fails to focus. When I turn it off the lens goes back in about half way and stops. After reading the suggestion I tried to gently push the lens back in while pushing the off button but that did not work. I'm hoping there is a solution to this. I am very disappointed in this camera.-   casa_belle