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The power head for my dyson cylcone keeps kicking out and have to continually restart it.

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Why does my dyson power head keep shutting off

Hi there, it's Jack at Dyson.

If your Dyson vacuum is DC23 Motorhead, you should be able to resolve this by checking for and removing any obstructions from the cleaner head, and removing any threads or hair from the brush bar and endcaps. Our Support video will walk you through the process:

If you'd like any additional advice after you've given this a try, you're welcome to get in touch with our experts directly so they can take you through some further diagnostic checks. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 29, 2014 | Dyson Stowaway DC23 Bagless Canister...

1 Answer

The power head of my DC 21 keeps cutting off as soon as I start moving the hose around. The only way to get it going again is to step on the main switch on the canister, then the whole cycle of off and on...

not much. my only suggestion is to dig through the internet and try and find that pcb it may take awhile but it would be worth a shot. if you dont think you can make the repair take it to repair shop with new pcb and let them do it.

Jan 17, 2013 | Dyson Genuine DC-21 "Stowaway" Spare HEPA...

1 Answer

I have a dyson canister vacuum and the power head keeps shutting off on me. Am I doing something wrong?

Hi there,

I'm sorry to hear you're having difficulties with your Dyson cleaner. Our advice would depend on which model of Dyson you own, which you haven't specified in your question. Please get in touch with us directly so we can determine which model you have, and provide assistance on resolving your issue with the power head.

You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Dyson Online Customer Support

Oct 07, 2011 | Dyson DC08 Cylinder Bagless Canister...

2 Answers

Dyson DC07 Cleaner head not pivoting freely.

the spring might be disattachd because of the fall check inside the cleaner head if you can attach it thank you

May 28, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Fitting internal bin catch on dco7

Yea I can definitely help you. On the tope of the cyclone there are three screws that will allow you to take off the top off the cyclone. You should see a long black rod going down the middle of the cylcone. It is difficult and you may have to detach it from the top i cant remember as usually i just replace the whole thing and only done that 3 times. You take a flash light and you can see where the rod goes in and just push it down and it should pop open. ill check back on monday to see if you replied or need more help.

Dec 05, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson dc07

You can take the clear part off pretty easily, but the upper cylcone section is held on by three star screws on the upper -handle end. After taking those off, the handle comes off and it has a long stick that runs down the center of the cylinder. There are now 8 cyclones facing you. Clean them however you want, but I couldn't get it broken down any further. There are three more star head screws down the center, but after taking them out, I couldn't get the purple upper piece apart from the lower, grey piece. So, I just kept it all dry, pounded on it with a rubber hammer to break the crust off everything, ran a screw driver into each of the cylclones to clear them, and put it back together. Make sure you put your hand down at the bottom when you're trying to line up that stick to put the handle portion back on the whole assembly. If it doesn't make it back in it's little home, it won't empty correctly.

I hope this helps.


Apr 13, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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