If the rear wall inside the freezer has ice build-up on it then the defrost isnt working,remove this panel and check evaporator coil if its iced up the evaporator fan cant blow the cold air thru this coil,defrost it with a hand held hair dryer,then check the heating element located below the evaporator coil for continuity then check the round defrost thermostat on the top of the evaporator coil,note,this part needs to be tested below 32degrees to test good above that temp it will show open or bad
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