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The cistern keeps losing water and won't fill. All the water that goes into the cistern flows automatically out of it. I want to check the cistern to identify any problem going on inside but, as it is one piece, I don't know how to do it. Thank you for your help!

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Hi medinacerver,
If the tank won't fill and keeps losing the water, this is an indication of rubber flapper malfunction. One piece water closet is a push button type. You must take out the button to open the cover. This is a threaded type, meaning you must turn it counter-clockwise to take it out and have an access to open the cover. Replacing the Rubber flapper will cure the problem.
Here's the sample picture of rubber flapper.
The cistern keeps losing water - jdvillanueva_33.jpg

This is widely available at Home depot or any hardware store.
Hope I helped you.
Have a nice day!
Thanks for using Fixya.

Posted on May 29, 2011

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Posted on Jan 02, 2017

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