Question about Sony DVP-FX750 Portable DVD Player

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Hi There. I recently purchased this item and it was working fine. A day after using it, I tried to play the same dvd and kept getting the message "unable to read dvd". I have tried taking it out and re-inserting it. I have tried other DVD's. None seem to work. The DVD player is charged and ready to go...I just can't get it to work. It has not dropped...it has been tucked safely in the back seat of our car. Any ideas?? Thanks for your time!

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  • 2,098 Answers

Hi ilenesipp,
If your unit doesn't play DVD disc that have been read before, this is an indication of faulty lens assembly. First confirm it by playing DVD disc lens cleaner to the unit. If the DVD lens cleaner can't read by the unit and same error appear, high chance that the lens assembly was already faulty.
The unit must take apart and check the lens assembly. Most common faulty parts there is not the optical lens but the spindle motor. Most of my repaired unit this was the caused of the symptoms.
Click this LINK for more info.
Diagnosing the faulty parts is quite technical if your not handy with electronics, don't have necessary tools and test instrument. I would advice you to look for a qualified technician to troubleshoot the unit or send it in.
Your unit has a 1 year warranty period, avail it because the manufacturer will fix it for free. Opening the cover will void the warranty.
Hope I helped you.
Have a nice day!
Thanks for using Fixya.

Posted on May 29, 2011

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Posted on Jan 02, 2017

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