Question about HP Officejet J5780 All-In-One InkJet Printer

2 Answers

Like many other people I have a vertical line down the copy, using the document feeder, not the plate glass. on my HP officejet J5780 3 in one. Your advice is to clean the small glass plate. I look everywhere to find this small glass plate. Can't see one. Can you supply a picture with an arrow pointing to the small glass plate.

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Open the top cover, to the right where the paper is fed is a cover. Lift that cover, clean the roller and the inside. This is where the paper is fed and read, the line is usually due to something on the roller. Clean it and you should be good to go. I had this and it went away after cleaning...

Posted on Sep 02, 2012

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 118 Answers

I dont have a picture at the moment but if you lift the document feeder up to expose the large plate glass, the small plate glass is normally situated at the extreme left hand side of the large plate glass.

Posted on May 29, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Vertical lines when copying from feeder or glass - does not happen when printing from computer or scanning documents.


Inspect the glass below the feeder for ink or ink correction liquid remnants from previous scanned documents. Clean them out.

Oct 08, 2014 | HP OfficeJet Pro K8600 Printer

1 Answer

I have an HP Officejet 6500 wireless printer. If I scan or copy a document through the feeder the scanned or copied document has vertical lines from top to bottom. If I lay the document on the glass and...


Lift the scanner top, then look at the narrow pane of glass. There probably is a spek of dust or ink on it. Clean it with alcohol. I've had to remove the glass, due to the speck being on the undersaide of the glass.

Also, lift the ADF cover and clan the rollers with a damp cloth.

Jul 17, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

When I use the feeder either for scanning or copying, the page has a black vertical line . When I make normal copies or print outs it is fine, only the feeder makes the black line. Thank you


Under the Automatic Document Feeder is a small glass.
This glass becomes dirty, creating lines on the page.
open up the scanner cover and clean the glass

Feb 17, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

HP OfficeJet J5780 Vertical Black Line Prints when copying or scaning only. Cleaned rollers and changed black ink cartrigde. Still problem.


Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.

Sep 07, 2009 | HP Officejet 5780 Printer

1 Answer

Black vertical line in scans and copies when fed through top document feeder.


clean your scan glass (thin strip of glass running from front to back, underneath document feeder) with a soft cloth and alcohol.

Jul 16, 2009 | HP Officejet 5780 Printer

1 Answer

Vertical line from document feeder


there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.

Apr 24, 2009 | HP Officejet J5780 All-In-One Printer

1 Answer

Lines appear when making a copy using document feeder tray


If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.

Jan 16, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Full page vertical line appears on copy fed pages.


Open up the document feeder. You will probably find wite-out on the scanner glass.

Dec 12, 2008 | HP Officejet 5510 All-In-One Thermal...

3 Answers

Black vertical lines on faxes sent using auto document feeder


If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.

Nov 15, 2008 | HP Photosmart 375 InkJet Printer

1 Answer

Vertical lines


hi,

I just want to know that which did you try to use to scan. is that by using the ADF (automatic document feeder) or using the scanner glass?

Jun 18, 2008 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet J5780 All-In-One InkJet Printer Logo

104 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...