Question about Rinnai Heating & Cooling
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Posted on Jan 02, 2017
SOURCE: error code 11 on my rinnai
A code 11 also means that it might not be getting any gas. On thr right side of the unit you will find a small door. open it up and make sure the valve is in the open position. If it is, you should contact your gas company to come and diagnose what is going on. The Rinnai is not a do it yourself fix it type of heater.
Posted on Nov 07, 2007
SOURCE: Rinnai 1004 F Error Code 11
Code 11 is that the unit is trying to light but does not sense a flame after 5 seconds. Usually means you have run out of gas if you are bottled gas. Check your bottles are turned on if you are on LPG, you might need to change over manually. Have you anything else on gas?
Posted on Jul 21, 2010
Hold the lock button down for approximately one second to switch between locked and unlock. If it is locked when you turn it on you will need to do this first
Posted on Jul 30, 2010
Definately a gas supply problem. If it was an overheat you would get a different code. Error code 12 meant a flame was there but then went out. The code 11 meant tried to light but no flame sensed. Error code 12 on heaters and Infinites is nearly always a fault on the gas regulator at the bottles. Sure I recognise your company name from up in Queensland. As you might know we hae had problems with an oily residue in some regulators for ages. I am recommending going away from two stage regs and spliting them up with a seperate first stage and then a second stage. Bit more expensive by zero call backs.
Posted on Jul 30, 2010
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