Question about Brother MFC 420CN All-In-One InkJet Printer

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I need a user's guide manual I seem to have misplaced mine, my printer is a MFC-425CNUSB it is telling my it is unable to clean please can you help me

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http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_5440CN_5840CN_EN_108.PDF

Cleaning the MFC printer platen
? Be careful not to touch the paper feed star wheels or encoder
film.
? Be sure to unplug the MFC from the AC power outlet before
cleaning the printer platen.
? If ink is scattered on or around the printer platen be sure to wipe
it off with a soft, dry, lint-free cloth.


a17870d.jpg

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