Question about Electrolux Washing Machines
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Posted on Jan 02, 2017
HI thanks for the question. Frigidaire has a life time warranty. on that part .call them. thanks the appliance doc. please rate my answer. thanks.
Posted on Oct 09, 2008
There are a few things that can go wrong, If the washer doesn't adgitate or spin then probably the coupler is broken, lean the washer back and look under the machine between the motor and transmission you will find the coupler. (very common)
Coupler Part# 285753A $22.95
If its agitating but not spinning, check the lid switch, (easy check just listen for the click when you shut the lid, Or you can bypass it with a jumper wire under the console there are only 2 screw that hold the console down they are philips and either located in the front lower corners or the back lower corners)
Lid switch Part# 3949247 $42.95
If lid switch is good and the motor still doesnt run you might have a bad timer (RARE)
Timer Part# 3954563 $95.95
If you can hear the motor running but its not spinning and you have rulled out the coupler then your probably looking at a clutch (common problem) either the clutch isnt grabbing or the brake isnt releasing both problems solved with the clutch kit
Clutch kit Part# 285785 $44.95
Worst case your looking at a transmission, (uncommon) to rule out, make sure its agitating, then put washer in spin cycle. look under the washer to see if the clutch bell is spinning. if its not then you will need a transmission.
Trans Part# 3360629 $172.95
if its making loud noises when it stops spinnig then the block is bad.
Block Part# 389140 $14.95
Posted on Feb 07, 2009
The two dampers that fix to the outer drum casing have plastic bushes that can fall out. Check the floor under the machine, They are easy to replace just click in place.
Posted on Mar 23, 2009
I had the same symptoms and almost dismantled the whole machine to locate the root of the cause. The issue was one of the 3 arms of the spider (like a 3 spoked wheel that connects to the rear of the drum and holds it in place and provides the drive shaft to through to the motor at the rear), had snapped after weakening from corrosion due to undissolved washing powder building up in the grooves.
To prevent this, do a hot wash every few weeks to dissolve the powder, don't think your saving the environment by using only cold washes, this should be in every washing machine manual to save the environment from waste from un-economically repairable appliances.
The burning smell was the unbalanced drum leaning heavily on the rubber shroud on the front between the drum and the outer casing. The replacement spider part was only about AU$60-80.
To check if this is the problem you may be able to tell by opening the door, and reaching in from the front with your palm up about a hand distance till you go past the rubber shroud and just touch the stainless steel drum. Grip it gently with your four fingers and pull towards the front (to you) about 1cm or two, with about as much force you would need to open the machine's door. Rotate the drum approx one third of a rotation and repeat, do this 3 times and you should feel one point give more than the others.
If no luck try again in sixths of a rotation, you can gauge the distance by the 3 plastic agitators attached on the inside wall of the drum.
Note: get a price on labour first to replace the spider, as this will be probably more than half way to a new machine, and then the cost of the part, and the call-out fee if you can't get it into a service centre.
What's the point of having a long lasting stainless steel drum when the key part that connects the drum to the motor is a weak cast iron / alloy part.
Ask your local service person what units have quality parts before buying a new machine.
ps: the loud noise is probably the cracked arm rubbing or the unbalanced drum hitting the sides and making the machine jump.
Hope this all helps!
Posted on Apr 06, 2010
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