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When pressing Menu on Scan only two option come up. There use to be several opition to come up.

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  • djhill50 May 29, 2011

    HP Officejet Pro L7680 All-in-One.

  • djhill50 May 31, 2011

    I still have only 2 options on the scan menu

  • djhill50 May 31, 2011

    I still have only 2 options on scan menu. after trying the 8 steps.

  • djhill50 May 31, 2011

    After trying the 8 steps, I still have only 2 options on the scan menu

  • djhill50 Jun 03, 2011

    I am still having a problems with trying to scan. There are only 2 options appears on the menu bar.

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  • Master
  • 3,530 Answers

Welcome to Fixya

This may lead to hardware or firmware problem. May i know the exact brand and model of the printer. This will help me identify what's causing the problem.

Your response will be highly appreciated.

Thank you for using Fixya!

Posted on May 29, 2011

  • Jose Cada
    Jose Cada May 29, 2011

    Try to reset the printer first to factory default state. Please see procedure below:



    1 Take out the cartridges from the unit .
    2 Make sure the unit is connected to the wall jack directly without any surge protector.
    3 Unplug the power cord from the back of the unit ( without turning off the unit ) .
    4 Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
    5 Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
    6 after one minute turn on the prnter . it will go into alligment phase > let it finish .
    7 Allow the all-in-one to re-initialize. This may take a minute or two.
    8 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information
    NOTE - in case the issue is with top feeder then use the ok and cancel key combination

  • Jose Cada
    Jose Cada Jun 01, 2011

    if that is the case then you might need to contact HP and have the firmware reconfigured to the printer.

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1 Answer

Cannot get audio on one channel


Which make/model TV do you have? Are you watching an OTA signal or cable signal?

On my Viewsonic N1930W, I had a period where certain OTA VHF channels had no audio. The UHF channels were fine. The steps I used to reset the TV: unplug for a while. After reconnecting the power, go to the Tools (Options) menu and then reset the TV to the defaults. Then I did a new channel scan for OTA channels. On my TV, the menu is called Options but the icon is a wrench and a hammer in an X. Thus I call it Tools. The Restore Default option is at the bottom of the list in that menu. The reset command triggers several "Are you sure prompts?" Pressing the Enter key on the remote after highlighting Yes is required. After the reset, I can go to the Channel menu and select Auto Scan after making sure that it is set for Air as the source.

If you post a comment with the details of your TV, I may be able to give the steps to reset your TV.

I hope this helps.

Cindy Wells
(I spent several days trying different solutions and did e-mail Viewsonic support on the problem.)

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I do not know how to do a channel scan, can you help me please? I seriously thought that I could find anything online but I have not been able to find how to channel scan this tv.


What brand/model TV do you have? If the TV has several input options, make sure that the TV is set to the TV mode. (Use the Input or Source button on the remote, some TVs have this on the TV as well but not always)

Some can only do a channel scan with the original remote. My old Emerson CRT (~20 years old) launched a channel scan when I pressed the Add and Delete Channel buttons together on the remote. Fortunately even when most of the buttons failed on that remote, the channel scan still launched.

Other TVs from that time frame have an channel scan button in the control panel. Often these are hidden behind a panel to avoid accidental resets.

More modern TVs usually have the scan as part of the menu. Depending on the TV, press Menu on the remote (or if available on the TV (sometimes can be done by pressing Ch+/Ch- together)). Then look for a Setup option or a TV icon. If you have a Setup menu, you will then need to go to the TV submenu. Then find the option for setting the input signal (TV/cable) and then you should be able to launch a channel scan. (Usually the Ch+/Ch- (up/down) and Vol+/Vol- (left/right) buttons will navigate through the menus.)

Unfortunately, without the make and model, I can't give you any more help. Please write back with your brand of TV and I'll check if I have the manual in my stack.

Cindy Wells
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I have a cable coming from the wall, and when I hooked it up to my TV Panaconic 42'' viera Just bought the TV today. . the screen is black and keeps saying No signal.... what could the problem be? Just had...


Hi,

You either set the options incorrectly when running the "First Time Setup" or you skipped the first time setup entirely. Even though the cable works with your older TV, you still need to setup your new TV correctly to receive the cable feed.

The quickest way to do this is run the setup manually from the menu as follows:

1. Turn the TV on
2. Press the "MENU" button on the remote
3. Use the DOWN arrow key to highlight "SETUP" (the arrows are the big ring button around "OK")
4. Press "OK" to enter the SETUP MENU
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6. Press "OK" to enter the PROGRAM CHANNEL MENU
7. Use the LEFT/RIGHT arrow key to ensure "CABLE" is highlighted
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10. Press "OK" to enter the AUTO SCAN MENU
11. Highlight "ALL CHANNELS" using the UP/DOWN arrows
12. Press "OK" to start the AUTO SCAN

The scan may take several minutes to complete.

13. Highlight "APPLY" using the the LEFT/RIGHT arrow keys.
14. Press "OK" - all of the scanned channels will now be saved.

The TV should now return to viewing mode and you should be able to watch cable on your new TV. If the TV does not automatically exit the menu, simply press the "EXIT" key on the remote, next to the MENU button.

Please run through the above steps and if you are still unable to get the cable channels on your new TV, please post back for further assistance.

Regards,
BElectric

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I am unable to send faxes or recieve faxes


Hi,

Please follow the steps given below to check wheather the error correction is turned off.

You need to disable "Error Correction," please follow the steps given below:
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