Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

3 Answers

I purchased a WD My Book this morning at Best Buy. No driver software CD was in the box. Can I download driver so I can get started backing up my PC, or should I take the product back to BB? It is t terrabyte hard drive with USB 3.0.

Posted by on

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 159 Answers

Here is a link to the website to where you download the drivers, utility software and firmware.

http://support.wdc.com/product/download.asp?wdc_lang=en&fid=wdsfMyBook_Essential


Hope this helps!
Remember to Thumb me Up! :D
~~Dayminner

Posted on May 29, 2011

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 977 Answers

Hi!

No driver is needed for the drive.
If it's the backup software that you need, it's usually on the HD drive itself! If not, download a free one from here...

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Best regards,
Pelu.

Posted on May 29, 2011

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,116 Answers

It should not require any drivers to install and the software that is bundled with the drive is installed on the drive. When you plug it into your PC, it should open a setup program and show you the WD utilities and the accessory software, like backup software bundled with the drive.

Posted on May 29, 2011

  • sschaeff Jun 24, 2011

    I have the same issue but mine is a 2TB with a USB 3.0. It is not opening upon doing the above connections.

  • Gale Todd Jun 24, 2011

    Try doing this- Go Start - Control Panel - Administrative Tools - Computer Management and look on the left hand side and click on Disk Management. Once you have done this see if your new drive is listed as one of the volumes either in the top portion of the window or the bottom section of the total storage drives. You should be able to tell it from the others as it will have the WD part number you purchased. Let me know what you find...

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have WD My Book Essential 2 capacity 500 GB. Unfortunately everytime I connect it to the PC and power, does not show as a hard drive and has no driver. I backed up my files on it from the same computer...


you may have a bad drive,but first dose the drive power up not just light up can you hear the drive.
what you have in the box is just a nornal HD in an external box. you can if "absolutely nessesary " remove the HD and put it into your PC as a second drive.
but first you need to know if it is running and if the WD My Book power supple is working.
Have you tried using a different USB cable? a different power supply of the same Voltage & amps.

Mar 25, 2011 | Western Digital My Book Essential Edition...

1 Answer

I want motorola A1200 pc suit for my pc


* Software Update
* USB and PC Charging Drivers

Where can I get Motorola Phone Tools?

Motorola Phone Tools (MPT) can be purchased from the MOTOSTORE. It is available as a software download or as a CD-ROM that can be sent directly to you. Note: MPT can also be purchased at participating Best Buy stores nationwide.

If you have previously purchased MPT and need to download it again, CLICK HERE to contact Motorola Customer Support.

Click here to determine if your mobile device is compatible with Motorola Phone Tools. If your phone is not listed within the MPT Look Up Tool, then your phone is not compatible within Motorola Phone Tools. If your phone is listed and you are experiencing issues with connecting to Motorola Phone Tools, please click the link for Motorola Phone Tools Trouble Shooting Steps.

Mar 07, 2011 | Motorola Mobility A1200

1 Answer

Hi, i have a western digital 1tb external hard drive i have installed it in my pc but now i m shifted back 2 my country (india) & left the pc in dubai (u.a.e) i dont even have the installation cd...


Hi sinfar,

When you connect the hard disk to your computer, there will be a Virtual Drive similiar to a CD drive which can be accessed from My Computer. The drivers will be in the WD Virtual Drive. But the Virtual Drive will not show up if you have disabled it.

Alternately you can download the software for enabling the Virtual Drive from the WD website. The drivers are also available at the WD website. You just have to select the right model of your hard disk from the website. The website is posted below:

http://support.wdc.com/product/download.asp?lang=en

Let me know the exact model of your WD Drive and I shall help you if you are still have trouble getting the drivers.

Hope this information has been helpful.

Thankyou for using fixya.

Nov 24, 2010 | Western Digital Computers & Internet

3 Answers

My Book World does not power up


Mine is the same. Powered down over Xmas. Powered it up and the disks spin up but no lights.
Emailed WD. They sent me a bunch of standard test stuff. Nothing helped.
I ended up taking the two 500G drives out and putting them in my computer. The first one I tried (B) would not allow the PC to start!!!
The second one I tried (A) was found correctly in the BIOS. The XP disk manager found it but couldn't identify the file format.
I put the A drive (only) back in, powered it up and voila ... it worked.
Looks like the B drive failed. Now to go buy a relacement drive for B!
Using ...
Windows XP
WD 10000D033 WorldBook
2 x 500GB drives setup to mirror

Jan 03, 2010 | Western Digital My Book World Edition 1TB...

1 Answer

I have just purchased a vivicam5018 can i download pictures to my note book without the CD rom


This is the normal process:

You will need to "install" the software on your PC. Run the "setup.exe" program from your CD to do this.

You will also need to connect your camera with an USB cable to your PC to transfer pictures to and from PC.

If you don´t have a CD:

Here´s a manual & driver download site for Vivicam cams
Send them a request.

Oct 14, 2009 | Vivitar DVR 530 Flash Media Camcorder

1 Answer

Lost my installation CD for my Western Digial external hard drive


WD My book does not need driver to run on Windows, however you can download software for all Operative systems here:

My Book

If the direct link does not work, start from this page to locate the download: WD Support > Downloads > Select Product

May 30, 2009 | Western Digital 500GB My Book World...

1 Answer

Install without cd


Try using an updated software driver for your model.

Just visit A4tech's support and download page HERE.

Choose your model in the drop down boxes.

Download and install and you should be back in business.

Let me know if you run into any problems.

Please don't forget to rate my solution FixYa

Thanks!

Mar 01, 2009 | A4tech PK5

1 Answer

Need to re boot G4 apple note book, have lost my disks


You cannot download the software. Best Buys or your local Apple store carries the software.
You would have to purchase the Mac OS X cd set.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 07, 2008 | Apple iBook Mac Notebook

11 Answers

Product key


Hi Guys,
Not all WD have inside the box a software product key for booldy Memeo Auto Backup thing. You need to buy the software and until wou get tha cash you can use free trial version.
They are quite pathetic how the trick the clients with unfriendly software provided by a "third party".
So we need to dig for more cash for the "master of puppets"
Next time I will buy only products with hard and soft inclucluded in the box. I on a learning "curve".
Here I attached the answer from teh WD site:
Cheers, Calin
WD Anywhere Backup
WD Anywhere Backup comes on our drives as a 30 day trial version software only. In order to use it, permanently, you will need the product key. The following Western Digital products come packaged with the product key:
  • Drives With Product Key - My Book Home, My Book Office, My Book Studio, My Book World, Passport Elite, My Book Mirror, and WD ShareSpace

  • Trial Version Only - My Book Essential
Your product key can be found in the installation manual, on a sticker, in the technical support section. If you have one of the drives that comes with a product key, and your installation manual does not have the product key sticker, please contact us using the Ask WD A Question page for a replacement product key.
Memeo AutoSync
We do not provide a product key for Memeo AutoSync. Memeo AutoSync is a 30 day trial version, and you will need to purchase it from Memeo in order to obtain a product key.

I hope that helps!

Dec 29, 2007 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

103 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75066 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...