Question about Neato XV11 Vacuum

1 Answer

Using neato in a new home. It doesn't seem to be mapping properly and won't di the whole room.

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Make sure you have updated the on-board software to the latest version, 2.6.
http://neatoroboticsupdates.com/

Joe www.joeramsay.ca

Posted on Feb 26, 2012

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Neato XV1 says it's vision is blocked. I have cleaned everything-used pressure air, wiped off all vision eyes but it still says it's vision is blocked. What else can I do?


There are several errors that can occur for unknown reasons if your batteries are not working properly. How old are the batteries? There is a piece of software designed by Neato users which can diagnose issues with your Neato, including getting a map of the lidar scans. Search for the download on the site robotreviews [dot] com in the Neato forum.

Mar 30, 2017 | Neato Vacuums

Tip

How to fix the neato vacuum


It's a great design BUT the weak point in the design is the quality of the 100uF electrolytic capacitors that they use on the main board. After 2-3 years these cause problems with the Neato not turning on (dim green lights only) and its vision gets worse so it has problems with eratic cleaning patterns and can't redock itself.

in this video we show show to fix all those issues by changing the main board capacitors. It's like new again now! See it redocking itself late on in the video, it is about 50ft away in another room and comes back for charging!

Here is a video showing a quick temporary fix and the full fix showing the change of all the electrolytic capacitors.

on Nov 25, 2015 | Neato XV-21 Pet & Allergy Automatic Vacuum...

1 Answer

Neato won't charge


Hi, it's Jeremy from Crucial Vacuum.

Try charging your Neato vacuum directly with the plug. If you take apart the dock you will find the plug inside. Plug that plug directly into Neato and charge the Neato until its light is green. If your Neato's Battery charges and it works ok, reassemble the base with the charger making sure that the plug you plugged into your Neato is plugged FIRMLY into its connector inside the base.

You can purchase direct your replacement Neato parts from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=neato&order=relevance&dir=desc

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Aug 05, 2014 | Neato Vacuums

1 Answer

Will not charge


This could point to several causes:

1) Accidentally disconnected battery or batteries inside Neato
2) A charger that is not properly assembled (check charging block connections)
3) A dead battery
4) A defective charger
5) Defective charging circuitry on the Neato motherboard

The easiest way to determine the actual cause is to thoroughly research each potential cause on the Neato Robotics forum, found here:

Mar 04, 2014 | Neato XV11 Vacuum

2 Answers

Neato seems to have died but the green light is on


Mine was doing same thing. was working flipped upside down to replace the rubber blades then nothing.Display dark only it has green led around orange button. Unplugging batteries didn't help.pressing buttons nothing. holding buttons down nothing. Found this on another site. Connect the vac to your computer and place it on charger at same time. Press and hold the orange button for about 10 sec. or so. it should turn of the LED then let up and repress button. vac should then reboot. Unplug computer. Wouldn't hurt at this time to tell it you put in "New Batteries" but first remove any scheduled cleaning days to clear its memory. After doing the New battery, reset the schedule and let it charge. After that it maybe a good time to check your program version and update it from the Neato web site to the newest update. The newest update does wonders for the battery run time issues.

Feb 07, 2014 | Neato XV11 Vacuum

2 Answers

My neato is showing a message 'my vision was blocked. Please press ok (3000)'. How do I fix this?


Dust off your drop sensors. Using a cotton swab, clean the two drop
sensor windows on the bottom of your Neato Vacuum. Power cycle the unit, removing the batteries if necessary. You should be good to go.

Sep 20, 2013 | Neato Vacuums

2 Answers

Neato vacumm won't turn on


Here is a video showing a quick temporary fix and the full fix showing the change of all the electrolytic capacitors.

Apr 17, 2013 | Neato Vacuums

1 Answer

I have a hoover steam vac F5915-900 I bought at walmart about 4 months ago. I used it about 5 times in differnet rooms. Today when I went to use it It won;t pick up the dirty water. I cleaned the filter...


Make sure the suction area of the face plate is clear of all debris. If anything else, call the number on the machine, it's still under warrantee if the machine doesn't work from normal use.

Sep 05, 2011 | Hoover Vacuums

Not finding what you are looking for?
Neato XV11 Vacuum Logo

Related Topics:

242 people viewed this question

Ask a Question

Usually answered in minutes!

Top Neato Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

richie46

Level 3 Expert

12962 Answers

ray gallant

Level 3 Expert

45233 Answers

Are you a Neato Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...