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Power light will not turn off either by remote or manually and the screen stays black with no sound . so we unplug it but to no avail after replugging it.

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There could be a problem on your TV's power supply section. You can check the fuse if it is open and replace it with the same rating. But a qualified service electronic service technician should handle the problem.

Posted on May 29, 2011

Testimonial: "thank you for being so prompt! I will follow your advise . I do wonder if having my cell phone near the tv has affected it. It is 19 inches not 20. "

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