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My kindle froze what can i do to resolve this problem?

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Hold the tab on the top for a few seconds in order to reset the Kindle. It should restart it and allow you to access everything again.

Posted on Jun 01, 2011

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The screen is froze and unable to free it up, cannot reboot the device.


I have also had this happen with mine a few times. It always seems to resolve itself after charging.

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Press and hold the power button for fifteen seconds or so, ignoring the "Shut down?" prompt, until it turns off. Release the button then press and hold it for a second or two until it starts to reboot.

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How do I reset my Kindle Fire? It froze up on me and I can't shut it off.


Press and hold the power button for at least twenty seconds before releasing it. Press and hold the power button for at least one second to turn it back on.

Sep 11, 2012 | Amazon Kindle Wireless Reading Device

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Can't get kindle fire to unfreeze


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Mar 17, 2012 | Amazon Kindle Fire

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After browsing with my kindle (3g wifi) in "aricle


Hello.

Reset your Kindle.

There's a little hole inside the battery cover area. Put in a pin or paperclip end and press. The Kindle should unlock.

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Nov 09, 2010 | Amazon Kindle 3G

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How to unfreeze kindle screen? my kindle screen has froze


Hey

Well there are a lot of reasons why the Kindle screen freeze.

most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.

Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.

A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.

You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.

For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes

And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week

Hope this will be helpful

Uri_K


Feb 04, 2010 | Amazon Kindle Wireless Reading Device

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