Question about HTC PPC-6800 Smartphone
Just had to do this to my phone last week...
1: To perform a "Hard Reset" you'll need to first sync to a computer to save all your contacts and messages ect... or use a PIM backup program that can be found for free online. You need to do this step!!!! A hard reset clears the phone and restores the factor settings and software to original state! Make sure you have cab file for programs you wish to reinstall after the reset!
2: After saving all data hold both hard keys to the left and right of the direction pad and using the stylus press the reset button located on the bottom of the devise next to the charging port... It took me two tries its easiest to press the hard keys while holding the phone upside down...
3: You will know you pressed the keys correctly when you are promted with a on screen warning... Do you wish to continue with a hard reset yes or no... or something like that. use your stylus to select yes only if you have saved all your contacts ect first!
4: Your devise will restart and reinstall you factory software... you will have to reinstall any and all aftermarket programs that you wish to use. This includes the lastest version of .net framework that you may or may not have updated to.
Posted on Aug 27, 2008
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