Question about Dell Dimension 8300 PC Desktop

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New Motherboard=no printer

Hi-I'm not a guru but just replaced my old motherboard after the capacitors burned out. Everything is working well with the exception of my printer. I have a HP psc 2355 that worked just fine before the motherboard replacement. When I put in the disk, it says the printer is already installed but it is not in my control panel or list of installed printers. Upon installation, it also says it can't "find" the printer. I have moved it to different USB ports but it still doesn't find it. I am using a wireless mouse that uses the same USB ports just fine so don't think it's a port issue. I've put in the driver disk from the new motherboard and run the DX but it says that it's all there. Can anyone help? I've got some pictures to print! Thanks!

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  • MomRocks Aug 17, 2008

    I tried them before but just spent the whole afternoon trying it again because I had just finished doing a complete uninstall this morning. It took forever and after reboot, it does not show the printer in my computer. Should I try a system restore? If so, will it even do one with the motherboard just being replaced? Thank you!!

  • Jason Carver
    Jason Carver May 11, 2010

    Have you tried newer drivers on this page?


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Hi I am back again. I wanted to see if you reformatted your computer after you installed your new motherboard. If you did not , you had better do so, because installing a new motherboard and not formatting your computer first can cause a lot of problems and cause the activation status of Windows to quickly get lost.

Did the motherboard you replace come from a brand name computer? If it did , it most likely came with its own version of Windows and it is tied to the motherboard meaning you will have to buy a new license for your new motherboard. OEM software is tied to the original BIOS it was activated on at the time and is non transferable to a new motherboard. You can plea to Microsoft all you want but they wont budge :)

Posted on Aug 17, 2008

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Need instructions for replacing and wiring Motherboard

Luckily that is pretty easy with modern motherboards.
1. Remove power and unplug all devices hooked to computer.
2. Open case.
3. Write down the location and orientation of all wires connecting to old motherboard.
4. Disconnect all wires from the case that are plugged into old motherboard.
5. Uncrew the screws holding the motherboard in the case.
6. Carefully remove old motherboard.
7. Install new motherboard and secure it to the case (probably using the same screws as the old MB)
8. Refer to diagram you made earlier to plug in all the wires to the proper places in the new motherboard.
9. Check and make sure the new motherboard works before closing the case.
10. If everything is working correctly, close up the case and you are done.

Nov 10, 2013 | Computers & Internet

1 Answer

I have a Gateway GT5220 that is having the same problem many people have with this PC. I cannot find any solutions, so I didn't know if anyone has figured it out yet. It will not post, it only powers...

It's only guesswork unless I know your procedures. I need to diagnose through you.

1) Did you plug the 4-pin ATX +12 Volt power cable into the motherboard?
(Right by the orange PCI-Express x16 slot)

2) How did you test the CPU? Use it on a compatible motherboard?
3) Same with the Ram Memory. Or did you use a ram memory test?

Everything tested out so far, I would have to take a look at the Electrolytic Capacitors on the motherboard.

The Gateway GT5220 desktop computer uses a Gateway 4006136R motherboard, with an Nvidia GeForce 6150 motherboard chipset, and AM2 processor socket.

The motherboard photo isn't very large, and the detail is poor.
Look at the silver dots. Looking closer they look to have a black circle around them.

This is a top view of the Electrolytic Capacitors on the motherboard.
Radial Aluminum Electrolytic Capacitors, to be more specific.

Here is a better view of Radial Aluminum Electrolytic Capacitors, not mounted,

(The ones that have a plastic wrap around them. Black and Gold plastic wrap, or Silver and Purple)

This gives you information on visually identifying bad capacitors, (Electrolytic Capacitors),

What brings me to the possible conclusion that there may be bad capacitors on the motherboard, is that an Electrolytic Capacitor can operate at a weakened state for quite a while, then one day fail.


The inherent characteristics of a Electrolytic Capacitor.

Basic construction of a Radial Aluminum Electrolytic Capacitor is;
A 'tin can' case with a seal at the top, and bottom. Inside the case are three strips rolled up tightly.

1) The outer 'tin can' case is like an aluminum can with no top, or bottom.

2) The seal at the top is a Vent Cover. It is a flat round disk of aluminum, with a shape etched partway into it.
The shape is usually a K or X.

3) The bottom seal is a Bung. It is a flat round disk composed of a synthetic rubber.

4) The three strips are;

A) Conducting Strip. Thin 'tinfoil' strip of metal. At one end there is a lead attached. (Think wire)
This is the Positive strip, and the lead is the Positive connection.

B) Non-Conducting Strip. Thin 'tinfoil' also, but with a non-conducting medium applied to it.
There is a lead attached to it also. This lead is for the Negative connection.

C) Paper-like strip soaked with Electrolytic Paste.

The Electrolytic Paste strip is placed in-between the two metal strips, and all three are rolled up tightly.
The two leads, Positive and negative, are inserted down through the Bung at the bottom of the case.

When an Electrolytic Capacitor goes bad the paste develops a gas. Hydrogen Gas.
The gas expands inside the case, and compromises the seal, or seals.
(Vent Cover, or Bung, or both)

Electrolytic Paste is then pushed out. It oozes out.
The Vent Cover's etched shape will break open, and paste may ooze out.
One side of the Bung may push out, and paste will ooze out.
Or paste may come out of both seals.

So much paste loss, and the capacitor operates at a weakened state.
Too much paste loss, and the capacitor (Electrolytic) fails.

I suspect the capacitors especially that surround the Processor socket.
These are used as Voltage Regulators. They regulate the voltage for the Processor.
These, and others on the motherboard, make up the Motherboard Voltage Regulator Circuit.

I may be throwing a lot of information at you all at once. It is not my intent to try to confuse.

Trouble with Electrolytic Capacitors going bad, or have failed, is that they do not always show outward visual signs of failing, or failure.
Sometimes the paste inside dries up.

Past this point the problem could be the motherboard chipset.
The Northbridge chip, and Southbridge chip.
(For your motherboard. Does not apply to motherboards that support the Intel Core i3, Core i5, Core i7, or Core i9 processors)

Very RARE for a motherboard chipset to fail though.

A lightning strike, or power company outage, could cause it though.

Replace failed Electrolytic Capacitors?
Sure. It can be done. I've guided a few people in doing this procedure. You have to have good soldering and de-soldering skills, though.

Is it a sure fire cure?
The failed capacitors could have let damage, be done to other major motherboard electronic components.

So what's next?
An economical motherboard replacement.

Post in a Comment as to your findings. (Believe upper right of your page - Comment)


[ Also;

Sep 28, 2011 | Gateway GT5220 PC Desktop

1 Answer

Instructions on how to replace the motherboard on a Sony Vaio PCV-RS310

Hello halhoffer, the link to the system reference manual can be found here. Just click on system reference manual, this is just in case you run into any complications in this process. First off when replacing the mother board, if you plan to use the same components from your old desktop, make sure they are all compatible with the new motherboard. For instance, your old motherboard uses DDR(1) ram, if the new motherboard only accepts DDR2or3 then you can't use your old ram. That being said, here's the process in a nutshell.
1) Ground yourself (always important when you start working on a computer, static electricity can ruin components)
2) Open case
3) Remove the parts from the motherboard that can be removed. This includes disconnecting everything from the power leading to the motherboard so you can remove it freely. The ram sticks will need removed (push the tabs outward and they should pop out smoothly). If you plan on re-using the same processor, you will need to remove the heat sink/fan that is on top of it and carefully remove the processor, however if this is the course of action you are going to follow. I would recommend doing a little research because removing and re-using CPUs (Processors) can be one of the most difficult things when it comes to switching out computer components and if done improperly can cause damage. If you have any cards in the slots, poking out the back of the computer, unscrew them so you may remove them. If you are going to use the same case for the new motherboard, then you can leave the hard drives and cd/dvd drives in, but remove their cables from the motherboard so that you can remove it.
4) Once the motherboard is no longer attached to anything else inside the computer, you can unscrew the screws that should be found throughout the motherboard that are holding it into the case. Once all are unscrewed it should pop out with little to no resistance.
5) Pretty much everything in reverse to install the new motherboard. Screw it in, if it's the same motherboard model, simply plug all the cables back into where they were and re-seat the cards, CPU, and ram sticks. If it's a different model, it will come with an installation manual that will have everything labeled on it so you know where everything goes.
Hopefully this helped you with your problem, good luck with the project and have a great day halhoffer!

Apr 26, 2011 | Sony VAIO PCV-RS310 PC Desktop

1 Answer

Hi my original problem of black screen turned out

Well... if your target is the motherboard replacement (and nothing else is going wrong except of your motherboard),
you don't need to reinstall the OS again (op hard disk).... if your new motherboard is axactly the same brand/model as the old one, nothing more you need to do, but only the to replace the old motherboard by the new one!!!

Apr 14, 2011 | Acer Aspire M5641 PC Desktop

1 Answer

Shut down after 90 seconds

Does the system report any errors before it shuts down? Typically when a computer has issues like this it means that there is an unfixable issue with the motherboard, normally a capacitor blows and you will sometimes see burn marks on the motherboard.

Dec 09, 2010 | Insignia D400a PC Desktop

2 Answers

My gateway GT4016 does not turn on, I brought it to a computer part shop, talked to them. They told me the motherboard needs to replaced. I am not sure myself. Need advice on what what to do to find the...

About 4 years old, right?
My first test is to dust out the thing and try a new power block. (About $35 if you have to buy one - I have a spare kicking around for this)
If it still fails to turn on AT ALL, it is likely the motherboard
If it boots but does not startup properly, you may have a bad hard drive. See if it will boot to the CDROM (DVDROM)
Bad memory causes the computer to start but emit a series of beeps from the PC speaker.

Motherboard repair follows:
Look for metal cylinders wrapped in plastic (Capacitors). Look at the tops. Are any of them slightly or prominently rounded? These need replacing.
Get an experienced friend who can solder with a GOOD soldering iron. VERY CAREFULLY, replace the capacitors with the correct voltage, value and temperature rating. It is extremely easy to damage the motherboard.
No other reasonable repair for a motherboard.

Mar 21, 2010 | Gateway GT4016 Desktop PC

1 Answer

Motherboard failure

Failure of motherboards is usually due to breaking capacitors. A few years ago a capacitor company stole the "recipe" for making capacitors from another company and tried to make their own, unfortunately they did not get the ingredients right and the capacitors started breaking after 2-3 years of use. They sold these capacitors at very cheap prices and a lot of computer companies and power supply makers bought them. This is easy to diagnose. Look for capacitors (caps) (they look like little tiny soda cans) on your motherboard (mobo). They should be perfectly flat on top and not bulged or swelling or leaking anything. The dead giveaway is the fact that you are not getting a monitor signal and if you listen to your computer as it starts up, a few of the devices may not start (hard drive, etc). A failed video card will also give you "No signal message", but the computer should sound normal when starting up. Mobos are usually expensive to replace because the computer makers have them made especially for them and only order so many. They usually do not have a lot of extras laying around. There are a few companies that will repair broken capacitor issues. Hope this explains why they can fail. They can also fail if overheated (like when a case cooling fan fails), the cpu is overclocked and not cooled down (which raises temps), the power supply fails or by lightning and power surges. Also if you add a bunch of extra components without upgrading the power supply you can suffer underpowered situations.

Mar 11, 2009 | Compaq PRESARIO SR1475CL AMD Athlon 64...

3 Answers

OptiPlex GX270 fan starts and stops amber ligth goes on on motherboard

check this tread.. it could be your motherboard or a component on it that may not be working, try reseating everything connected to your motherboard ,then test.. try replacing the power supply and test.. then replace memory and test.. if no your motherboard or cpu are the problem

Sep 02, 2008 | Dell OptiPlex GX260 PC Desktop

4 Answers

Dell gx270 power and orange flashing light

Hi Mikeabcde,
I'm not sure how much help I can be in this matter. When I had the problem of a dead PC, showing only the orange flashing light, I was unable to do anything with the machine. As nothing seemed to work except the light, I randomly decided to (a), just push in the button for less than a second (which did nothing, then (b), hold the button in for 5 - 10 seconds, which immediately resolved the issue. Afterwards I talked to my son who is quite a guru in these matters, and he told me that this was "standard procedure" for resetting this machine. I had gotten into trouble when I was reconnecting a CD burner power supply while the PC was on.
I believe my machine is a 2004 model, which had been "refurbished" I have to say that I could find no evidence whatsoever of any refurbishing - it looked brand new in every aspect. In researching online, there does appear to be a capacitor problem with this model, although I have had no such problem in over a year of use. I don't believe that overheating is a major issue with the Dell GX270. I have never known dust in the CPU fins to cause excessive overheating. Obviously, if the machine is located in a way which would prevent reasonable ventilation around the case, overheating might then occur, but this would be unlikely.
Replacing a bad capacitor might be a solution, although it might be difficult to identify the problem cap., since they can go bad without any visible indication. Replacing the power supply unit is a possibility, but the cost might not be justified for this relatively inexpensive machine. Good luck, Mike. Hope everything works out successfully for you Have a great day!

Jul 31, 2008 | Dell OptiPlex GX270 PC Desktop

1 Answer

System Error 32 on my Desktop Computer

If you have tried everything, including reloading Windows, look inside the case and check the capacitors on the motherboard. The motherboard is the main circuitboard, and the capacitors look like little batteries. There are usually 10-20 capacitors on a typical PC motherboard. A healthy capacitor has a very flat top, but a "popped" capacitor is bulged top and bottom. Sometimes there is even a bit of residue leaking from the bottom of the capacitor. If you have popped capacitors and you are not handy with a soldering iron, it may be best just to replace the PC (seriously). If you can handle a soldering iron, you may have luck replacing the popped capacitors. They only cost about $1 each, and they are easy to pick up from a place like

Aug 11, 2007 | Compaq Presario 5005 (470014-507) PC...

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