Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Hose won't extend out of handle - Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Posted on Jan 02, 2017

SOURCE: The vacuum keeps falling over

No Vacuum will work for more than a few weeks
if you don't own an air compressor & blow them out
after every 2 or 3 uses

Posted on May 29, 2011

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Unable to use extending hose


take the wand off completely and push broom handle through to make sure it's clear try the link below.
http://www.youtube.com/watch?v=US78z540kFw&feature=related

Aug 01, 2012 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dc07dyson wand stuck in hose


Hi Edwin,

I'm sorry to hear you're having difficulties with your DC07. If the wand won't extend from the hose, a blockage in the hose or U-bend may be jamming it it place. To check for this, please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=122&product=DC07-SY-HEPA_US

If the hose and U-bend appear to be free of blockages, I'd encourage you to get in touch with us directly so we can provide further assistance. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - please have the machine to hand when you call so we can run through some troubleshooting checks over the phone with you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Jan 26, 2012 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I keep searching for an answer and nothing seems to understand my issue. It's not that the handle wont go back into postition.. the extended peice of the handle used for specific areas such as stairs ;...


Hi there,

To reattach the wand and handle to the cleaner to resume floor vacuuming, just place the handle back onto the main cleaner body. The wand will then retract automatically down inside the hose - simply guide it back down through the handle until you hear an audible 'click'.

If this is not the problem you're referring to, I'd encourage you to contact us directly so we can determine exactly what issue you're experiencing, and provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 01, 2011 | Dyson DC25 All Floors Bagless Upright...

1 Answer

The handle attachment will not fully extend anymore. It will only extend about half way before it sticks. It feels as if it is binding somewhere in the hose along the handle.


Hi there, Sorry to hear you're having difficulties with your DC25. From what you've described, it sounds as if the hose may have been twisted the last time you replaced the wand on the cleaner. If you have any further questions about using or maintaining your Dyson cleaner, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). Kind regards, Jack Dyson Online Customer Support

Aug 26, 2011 | Dyson DC25 All Floors Bagless Upright...

1 Answer

I cannot get the hose attchment to release - the handle will not come off.


Hi there,

Sorry to hear you're having difficulties with your DC07. You should find the hose and wand detach easily from the main body of the cleaner as shown in the user guide supplied with your cleaner:

http://media.dyson.com/downloads/us/floorcare/manuals/dc07_opmanual_usa.pdf


If it won't do this, it's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting over the phone with you and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Customer Service

Jul 19, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I have a Dyson Animal DC28 and the wand won't pull out. This has just happened out of the blue - I was using it with no trouble up to now. I pull up and it just gets stuck. Any help would be...


Hi there,

I'm sorry to hear you're having difficulties with your DC28 Animal. From what you've described, it sounds as though the hose may have been twisted the last time you replaced the wand on the machine. This is easy to resolve by following these steps:
  • Extend the wand upwards as far as possible
  • With the rear of the cleaner facing you, follow the hose down to where it attaches to the cleaner
  • Whilst stretching the loose section of hose away from the cleaner, pull the hose release tab to detach the base of the hose from the cleaner
  • Allow the hose to untwist itself
You should now be able to pull the wand out to it's fullest extent, removing it from the cleaner. Once you've done this, simply reattach the lower end of the hose to the cleaner.

If you have any further questions, or if you'd prefer someone to talk you through this process, you can call us free on 1866MYDYSON.

Kind regards,

Jack
Dyson Online Customer Support

Jun 27, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I just received a DC 28 animal vacuum and I cannot pull the extension wand out. I see the button to make the wand go up out of the hose, but I cannot figure out how to release the handle from the vacuum. ...


Hi there,

The Quick-draw Telescope Reach wand on your DC28 is designed to detatch from the cleaner automatically when you extend the wand to it's fullest extent. When you replace the wand on the cleaner, the wand will retract automatically down inside the hose. The button on the rear of the wand which you mention will separate the end of the hose from the wand, so you can use the hose without the wand attached when cleaning in tighter spaces. You do not need to press this to extend or retract the wand.

If you have any further questions about using or maintaining your Dyson, please see the user guide supplied with the cleaner, or visit www.dyson.com and click on 'Support. If you'd prefer to speak to one of our experts directly, you can call us free on 1866MYDYSON.

Kind regards,

Jack
Dyson Online Customer Support

Jun 23, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

The vacuum keeps falling over and won't stand upright. The vacuum won't **** from the bottom, only from the hose in the handle.


No Vacuum will work for more than a few weeks
if you don't own an air compressor & blow them out
after every 2 or 3 uses

May 29, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Remove hose from handle on old electrolux canister


BE careful here. Do not fish a coat hanger in the handle.
The original hose has a set of detachable handle componnets.There are two metal screws in the underside of the hand grip.Do Not pry. Once removed go to the suction dial area underside of the grip. Observe the plastic fingers near the dial. These must be reset in their " track " when reassembling the handle.
Gently insert a small flat screwdriver between the rubber wiring contacts and the plastic tongue wraps around the socket. this tongue which extends from the hose handle adjacent to the metal tube. Work you way back to the hose area carefully separating the "hand grip cover" from the hose handle itself.
Once apart remove the obstruction. Carefully clean the two brass rings looking for any pitting. If pitted, gently polish by rotating fine wet/dry sandpaper around the rings, then lube with vaseline.
The matching contact fingers on the handgrip cover should be cleaned as well and gently tensioned to put a bit more presusre on the contact rings.
Slide the handle ONLY onto the hose. Once in place the contact rings will be visible. Now you can work the handgrip cover back into place starting with the two tabs at the hose end below the contact rings. To seat the small fingers at the control valve gently click into place before reinstalling upper handle screws.

Jun 15, 2009 | Electrolux Central Vacuum

1 Answer

I need to reassemble my rainbow e series electrified hose handle


Yes, it is a ground wire. When you put it back together, make sure that the two halves of the hose handle are holding the wire up against the metal. I just had one apart the other day for the first time and if I recall correctly, the wire goes near the center for reassembly. Hope this helps!

Mar 15, 2009 | Rainbow E series Canister Wet/Dry Vacuum

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