Question about HP DeskJet 6988 Printer

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I have an HP 6988 printer, will not print because is states out of black ink. I have replaced the cartridge for the second time now thinking I might have ourchased a defective one however it still states out of black ink please help

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I would take the cartridge out, and use a qtip with a bit of rubbing alcohol on it to clean off the contacts on both the cartridge, and the corresponding one on the printer itself. It seems as though the printer is unable to get a signal from the cartridge so it is just displaying a generic 'out of ink' error.

Posted on May 29, 2011

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