Question about Whirlpool GHW9400 Front Load Washer

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The light on the panel is at controls locked. The washer will not work at alI unplugged it for a while and then plugged it back in and it said the same thing. Any idea on whats wrong.

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  • Whirlpool Master
  • 1,902 Answers

Hello & Welcome to FixYa


This is a common issue with these type of washers however, your whirlpool washer needs a reset to resolve the control lock problem. Press and hold the END OF CYCLE/CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.


Kevin

Posted on May 28, 2011

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1 Answer

It displays 'control lock' with red light


Here are a few Different models as i do not know yours.
How to Unlock the Control on Whirlpool Duet eHow

Maytag - To unlock the controls, press and hold the CYCLE END SIGNAL for 3 deliberate seconds or until the control lock light goes out. If the control locked light will not turn off, I recommend unplugging the washer for 5 minutes. Plug the unit back in and see if the controls will respond. If not, I recommend calling a service technician to diagnose and repair the washer. You could have a failed control console or a bad electronic control board in the washer.

Kemmore- Unplug for 10 minutes.

GE washer - Make sure that the control for the washer is not locked. If it is, press and hold the LOCK button for 3 deliberate seconds (or until the control unlocks).

There is not another way to reset the control board other than completely unplugging the washer as you have been doing. Since the display light up and works, the washer apparently has electrical power supplied to the control board and control console. You could have a failure in the console that is preventing the start button from working. A failed control board or a problem with the door switch could also prevent the washer from starting. Make sure that the washer door is firmly closed.

If the washer will not start after checking the control lock and the door, I recommend calling a service technician to diagnose and repair the washer.
Good luck More info would be helpful. Make and model. Is always a plus.

Oct 02, 2014 | Washing Machines

1 Answer

My Kenmore H2 Plus needs to be reset to factory settings. Cannot find how to in the manual.


Not sure if this will work with this model but try this:

1-Turn off and unplug the machine. Plug the washer back in and wait for the control panel to light up. This resets the washer back to the original factory settings.
2-Unlock the control panel by simultaneously pushing and holding down the Options and Select button for 10 seconds if you see a lock icon on the control display.
3-Push whichever new options you need, and wait for the control panel to flash and reset the washer's options.

Apr 22, 2014 | Bosch Nexxt 100 Series WFMC1001UC Front...

2 Answers

How to unlock controled lock


You can try a hard reset.

Turn the machine off if you can

Unplug it from the wall outlet
Leave it for about a minute
Plug it back in.

Always use caution when working around electricity and a washing machine

Are there any lights showing on your machine? What is the make and model of our washer?

Dec 31, 2010 | Whirlpool Washing Machines

1 Answer

I have an HE3t and can't get the door to open. I have tried rewashing the load that is in there, and I have set and unset the lock. What's going on?


Try unplugging the washer for 10 minutes, plugging it back in and test to see if the door will unlock. If it doesn't then you have a bad door lock mechanism or contol board or both. You usually can manually unlock the door by removing the bottom front panel, with the washer unplugged, and reaching up into the door lock mechanism. There is a tab or ring on the bottom that you pull to release the door. Open the door and look for broken plastic pieces on the door strike or in the latch on the mechanism. Usually you won't see anything. If no broken pieces then remove the top panel, washer unplugged, and find the ccu. This is the main control board located in the back center of the machine. Check for loose connections at the ccu and for broken wires. Jiggle and push the wiring connectors into the ccu to make sure they are tight. Plug washer in and test to see if it started working. We have had a lot of repairs with this ccu unit as the relays on the board have a bad weld that gives an intermittent connection, causing this repair. If the washer works by plugging these connectors in tight then put it back together and use it. If it fails again then replace the ccu. In some instances the door lock mechanism can be bad. Unfortunately there is no good test for this. To replace the lock mechanism, you remove the top panel,(washer unplugged). Open the door, remove the three screws that hold the lock mechanism to the cabinet, unplug the 3 to 4 wiring plugs from the lock mechanism and install the new assembly. Good Luck, Appliance Specialists

Jan 04, 2010 | Kenmore HE3T Washer

2 Answers

Control locked light come on and stay on, machine not running


take a good look and read on your control panel i don't remember which button you need to hold for 3 or 5 second to lock unlock control panel. it is also called child lock system.

May 21, 2009 | Whirlpool Duet 3.8 cu. ft. Front Load...

1 Answer

Whirlpool Duet Washer Model #GHW9400PW4: The light is on next to the button that reads ''controls locked.'' Other buttons will not work if the control is locked. Please do not ask me to unplug the washer...


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 22, 2009 | Washing Machines

2 Answers

''Control Lock'' won't ''unlock''


Press and hold the "End of Cycle Signal" button to lock or unlock the control panel. The instructions should be printed directly below this button. I hope this helps you.

Nov 14, 2008 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Control panel locked light is on


ck for a button with hold to lock under it hold button 3-5 sec

Jul 02, 2008 | Whirlpool GEW9250 Electric Dryer

4 Answers

GE Washer WSSH300GWW front loader washer CONTROL LOCK!!


Solution: Hold down the power and delay start button at the same time. In about 3-4 seconds a beep will occur and the red key lock will turn off. I think it is a problem in the machines firmware. I just guessed at what combination of buttons the engineers used to do a firmware reset. In any case it worked for me.

May 23, 2008 | Kenmore Elite 45986 Front Load Washer

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