Question about HP OfficeJet 7410 All-In-One InkJet Printer
Sounds like the mainboard inside of the printer is bad.
Some things to verify this, make sure the cartridges that your using are original HP Cartridges and NOT 3rd party ones, even though 3rd party can work, its hit and miss and can cause sporadic problems.
If that doesn't fix it then try this troubleshooting step:
Reset process is........unplug power cable from the back of the unit, without turning it off, wait for about 10-15 secs & then while plugging in the power cable press & hold # key & the 3 key.....once u can see the unit powering on let the buttons go. Its important that you do the plugging in of the power cable while your holding these buttons on the printer........you will see a "partial reset" being displayed on the printer.
If that does not do the trick you can try the same with the # key & the 6 key on the printer. This is a semi full reset.
If u still get the error msg its a hardware issue with the printer & cannot be fixed with regular troubleshooting.
At that point unless the printer is under warranty I would replace it because parts aren't available for it.
Posted on May 28, 2011
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Posted on Jan 02, 2017
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