Question about Microwave Ovens
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Posted on Jan 02, 2017
It sounds like you press STOP two or three times to lock it. Maybe that (or another key) will unlock it.
The lock / unlock procedure will be covered in your owner's manual.
Or you can try a hard reset - unplug it from the wall for one minute, then plug it back in and try again.
If you don't have your manual, you can get one here. (Enter your model number without any spaces)
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Jul 01, 2008
The round peice in top of unit is a cover for the stirrer wich moves waves around for even cooking. The reason for it melting is almost certainly there is not enough paint in cavity and waves are shorting out to metal.CALL the manufacturer and depending on age of unit they may replace it free
Posted on Apr 22, 2009
Your problem is due to the "magnetron" arcing to the wave guide within the microwave. Picture someone arc-welding stuff together inside the microwave casing, that's essentially what's happening. It is a fire hazard and you should stop using the microwave immediately. As far as I know, there isn't a recall on that particular model (though there was on another similar Kenmore/Whirlpool model) so if it's out of warranty, you're out of luck.
Posted on May 01, 2009
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....
Microwave Oven Basic Troubleshooting Tips
Posted on Aug 07, 2010
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