Question about Miele W864 Front Load Washer

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How do you open front panel on miele w864 to clean out drain pipe to uper right hand side of drum i belive this has a sensor that detects when blocked and once clear machine will work ok , drain pump is working

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Hi - in most cases there are three screws behind the door, 2 screws for the door lock, some models will require the removal of soap dish and screws.

Should not be the case here, 2 screws on the lower part of the front panel, open the small trap door bottom RH corner unscrew cap to remove the rubbish from the drain pump as this shuts off the machine too.

Be careful to have a contaner to catch H2O as the cap unscrews.

Posted on Jun 15, 2011

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Posted on Jan 02, 2017

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Removal of fasia on mieie w970 wasing machine to fit new on off switch.disp removed and 3 screws removed .right hand side is fixed dont want to force it.


Hi dear. Open the door. There should be 1 or 3 10mm bolts around door gasket remove them. Where soap dispenser Top LHS 3 T10 screws,remove them. Open Bottom LHS pin trap.Remove the drain hose from the cover and right underneath it, there is a clip. You need to push it down to open front panel from left to right. Then you can access it. Thanks.

Mar 29, 2016 | Miele Washing Machines

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Miele W1613 Drain fault and code F51


My machine limped along for a few weeks with an intermittent drain fault and then threw in code F51 occasionally. The F51 code is a water inlet fault, suggesting that water isn't filling the drum to the correct level. Clearly the first thing you need to do with these faults is check the obvious.

Drain fault:
Is the drain hose and drain filter clear?
Does the pump sound like it's running?
Is water actually being emptied?
F51:
Is inlet water pressure ok?
Is the inlet water filter clear?
Is water actually filling the drum?

In my case there was no suggestion of an obvious fault. So what makes the machine think there's a problem with water entering AND leaving the drum? It's the water level pressure sensor. The sensor itself is at the top of the machine, but a pipe connects it (via a small plastic chamber) to the very bottom of the tub. Water entering the tub rises in the pipe, thereby altering the pressure of trapped air and telling the machine when to stop filling or draining.
After dismantling the machine and removing the big hose connecting the bottom of the tub to the pump the sensor pipe is visible through the hose hole, which is quite large. So this pipe is in a good spot for collecting gunge and if it gets blocked it's a problem. Clean it out with an old toothbrush or whatever, while trying not to push it further up the pipe.
You should get some compensation for this effort when you empty the coins out of the hose you removed!
So I said 'after dismantling the machine' like it was child's play. It is pretty easy actually.

Open the door. Disconnect power.
Start with the lid. Two screws at rear, one each side under screw covers. Grip lid at front and lift up. It can be a bit stuck so give it a tug.
Remove powder draw.
Lift control panel away from front panel and lay on top of machine. You don't need to disconnect anything. Now you'll see the top of the sensor pipe.
Remove drain filter to empty any water in the bottom hose.
Remove - two screws at the top of the front panel, two screws either side of the door lock, one screw just below the door.
Lift the front panel off of the retaining pegs and pull away as far as the door seal will allow. Pulling away the top of the sensor pipe gives a bit more movement.
Now you can either remove the door seal and take off the front panel, or do as I did, which is just move it slightly to the side, giving access to the screws of the left hand side panel. Remove all screws for the left panel and it's easy to get off.
Now you have good access to the pump and bottom hose. The bottom hose has two clips on the tub end, but only the top clip needs loosening to remove from the tub.
Remember to mop up any water from the bottom tray when finished or you'll get a flood fault.

on Oct 10, 2014 | Miele Washing Machines

1 Answer

Spin light flashhes spin does not work


The Miele W864 model will flash a warning light and will refuse to spin when it considers its load to be unstable....What I mean is... if you put a blanket in it and the blanket is on one side of the drum, the computer decides that if the machine spins, the centre fugal force or whatever they call it, the weight of the thing inside, will make the machine move about dangerously and will therefore not spin... its a safety feature. My spelling is shocking... I will look at the manual. Which says the load is unstable... more or less... waterlogged garments, like blankets can do this.... I normally just fill it with towels, and wash twice or three times because I wont get a good wash when overloaded.xx

Nov 12, 2011 | Miele W864 Front Load Washer

1 Answer

Miele novotronic w864 The motor is still working but the drum is not going round. Could it be the drum belt?


Providing the motor is okay then yes could be the belt...if so you will find that the drum turns by hand no problem with ease........In which case order new belt....

Mar 03, 2011 | Miele W864 Front Load Washer

1 Answer

I want to change the door seal on a w970 how do i open the front to access the seal, and any other problem that i may come across ?


Hi,

There is a very useful video here that demonstrates the process for changing the seal on a front loading machine. Additional instructions for Miele are also included.

Click here to view and then click play to see video tutorial

As to the process for replacement door seals - this is generally the same for all Miele frontloaders and the instructions I have included below are generic for Miele and should also apply to your model;

1. Open the machine door.
2. Turn the main power off and unplug the machine from the wall.
3. Completely remove the powder dispenser drawer. There is a small button at the rear of the dispenser which you need to depress to remove it fully. Once you have withdrawn the drawer to its stop position you should see it.
4. Undo and remove the 3 x hexagonal head bolts surrounding the door seal. Note these bolts actually secure the front panel to the machine chassis. They do not retain the door seal.

5. Now look inside the powder dispenser drawer where you removed the actual drawer earlier. In the lower left hand corner you should see a recessed philips head screw. Undo and remove that screw.
6. Locate the underside of the front panel right at the bottom. About an inch or so in from the left hand edge you should see a spring loaded clip which located within a slot on the underside of the front panel. Using a flat bladed screwdriver, you need to carefully lever the spring clip open whilst gently pulling the whole front panel from the left side. It should pop out for you.

7. Open the pump access door lower on the left hand side of the front panel and unclip the drain tube from its plastic retaining clip.
8. Now carefully swing open the whole front panel. It is hinged on the right hand side.

9. Unseat the rubber door seal from around the door opening area so that the seal falls inside the machine.
10. There is a thin steel band holding the door seal in place around the drum. On the right hand side there is a tensioning screw for the band. With a flat bladed screwdriver undo this completely and remove the screw Retain this as you will need it later.

11. Extend the steel band and remove it.

12. Remove the old seal completely.
13. Reassembly is the reverse of removal. Ensure you have fitted the new seal correctly back. There is a lip on the seal and this has to go over the lip on the drum. Remember, the seal goes on the outside of the drum. Ensure the 'tag' is at the 12 o'clock position.

Thanks for using FixYa. Please do leave a vote for the solution.

Dec 03, 2010 | Miele Novotronic Premier 500 Front Load...

1 Answer

Replace door seal miele novotonic w 502


Hello mc2739,
It's been awhile for me since I have done this so I searched on the internet and found the following. The instructions are pretty detailed. You may want to contact Miele if any problems

1. Open the machine door.
2. Turn the main power off and unplug the machine from the wall.
3. Completely remove the powder dispenser drawer (it will come out so far (and stop), then there is a small button at the rear of the dispenser which you need to depress to remove it fully, you'll see this button once you've withdrawn the drawer to its stop position.
5. Undo and remove the 3 x hexagonal head bolts surrounding the door seal (they are at approximately the 2, 6 and 10 o'clock positions). Note these bolts actually secure the front panel to the machine chassis, they do not retain the door seal. Don't worry the front will not drop off.
6. Now look at the aperture of the powder dispenser drawer (you have of course removed the actual drawer earlier). Locate the lower left hand corner of the aperture, and you'll see a recessed philips head screw in a hole. Undo and remove that screw.
7. Now, you'll need to get on your hands and knees. You DO NOT need to tilt, or lift up the washing machine to do the next bit. Locate the underside of the front panel right at the bottom. You'll notice that it sticks out about half an inch or so and is proud of what I would call the kick plate which extends right down to the floor. You need to look on the underside of the front panel, about an inch or so in from the left hand edge. There you will see a spring loaded clip which when closed is located within a slot on the underside of the front panel. Using a flat bladed screwdriver, you need to carefully lever the spring clip open whilst gently pulling the whole front panel (from the left side) ajar. It will just suddenly pop out once you've done it.
8. Open the pump access door lower left hand side of the front panel) and unclip the drain tube from its plastic retaining clip.
9. Now carefully swing open the whole front panel, it opens like a door (hinged on the right hand side). It might be a little stiff as there are a whost of leads attached to it, but it is designed to open fully (with the leads attached) to about 90 degrees.
10. Next, unseat the rubber door seal from around the door opening area (on the chassis, not the front panel, obvioulsy), so that the seal the flops away from the chassis and lies just inside the machine.
11. You will notice that there is a thin steel band holding the door seal in place around the drum. On the right hand side (at about the 3 o'clock position), you'ss see a tensioning screw for the band. With a flat bladed screwdriver undo this completely and remove the screw (it is accessible from above with a long screwdriver). Be aware that there is 1 x washer and 1 x 'nut' type fitting that will fall out when you remove the screw. Locate these and retain them for later.
12. Now extend the steel band to its maximum opening (by moving the 2 x lugs apart where the now removed screw was).
13. You can now remove the steel band. Then pull it out through the hole/door aperture in the chassis.
14. Locate the small rubber tag at about the 12 o'clock position where the seal is attached to the drum and tug it. The seal will then come away from the drum. Remove the old seal completely.
15. Using your new seal, place this correctly around the drum (there is a lip on the seal and this has to go over the lip on the drum. Remember, the seal goes on the OUTSIDE of the drum. Ensure the 'tag' is at the 12 o'clock position.
16. Reassembly is then the reverse of removal.
17. Make sure that you do up the retaining steel band sufficiently and that you correctly locate the sela on the chassis front panel (there is a groove in the seal which will locate the seal in the aperture).
18. Finally, once you're done, put the machine through a few rinse cycles (where the water level is high) and look for leaks. If you have a leak, it is likely that your door seal has a rip/tear, or that it has not been correctly located around the drum - in which case you'll need to investigate.

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I have exactly the same problem - what was the answer ? 

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I have a W844 and the exact same fault occured. I traced it to badly worn brushes on the motor.

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