Question about LaCie Hard Disk design by Neil Poulton 500GB USB eSATA FW 7200RPM 8MB 500 GB FireWire 400 (1394a) Hard Drive

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I dont see the drive in my computer - LaCie Hard Disk design by Neil Poulton 500GB USB eSATA FW 7200RPM 8MB 500 GB FireWire 400 (1394a) Hard Drive

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  • Alan Giles
    Alan Giles May 28, 2011

    Hi could you check something for me. Go onto control panel and click on System and security , then system and Device Manager. Click Disk Drives tab, Can u see it displayed there? If not click action and then scan for hardware changes. The see if it displayed on the Disk Drives tab again. Tell me ur results?

    Thanks Alan

  • John Waters
    John Waters May 28, 2011

    what platform are you running??? if its windows 7 you may have to install it in compatibility mode, and manually download the drivers. Please clarify your OS

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  • LaCie Master
  • 27,725 Answers

If your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Posted on May 28, 2011

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