Question about Sony Handycam DCR-TRV38 Mini DV Digital Camcorder

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I lost the CD that came with my sony handycam dcr trv38 so I cannot get my videos onto my computer because the software was never installed, is there anyway that I can download a free trial of the software I need before I need to purchase another CD?

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  • Shawn Dixon May 28, 2011

    what is your pc's operating software?

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Go to esupport.sony.com there they list all there drivers for there products. Hope this helps.

Posted on May 28, 2011

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My computer doesn't recognize the camera, however, it does recognize another sony camcorder that I plug in but not y DCR-TRV38


Hi there,

Well the problem occurs to to driver, so first of all you can try to install driver of your camcorder into computer, you can follow the below link to download the driver -

http://esupport.sony.com/US/perl/select-system.pl?PRODTYPE=37

(Post comments if further you have the same problem)

Good Luck!!

Thanks for using FixYa!!

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I had a same issue but now I found one way using the fireware that comes with the DCR-TRV38. I tried on my windows XP service pack 2.
1. hook up the fireware cable both in sony and the computer. If your computer does not have fireware card, you need one.
2. switch the camera button from "off" to "camera"
3. after few seconds you will see new hardware found and will ready for use. you may also see pop up window to capture the video if you have Microsoft Windows Movie Maker (WMM).
4. open the editing s/w and capture the video. I used the WMM which gives many option to capture the video (ie:DV-AVI, high quality format and many more)

hope this helps.

BG

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Please try to get it from any friend of you. but, if not, Installation CD is available on charge basis.

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