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My HP950 keeps giving me the message that I have the wrong size color cartridge. Why?

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Turn off your printer
Open the cover

1Open the cartridge carrier Remove the cartridges used a clean paper make sure its dry wipe the area where the ink goes out make sure its clean specially the gold plate.CLean also the area where you return your cartridges also the gold plate make sure its clean OK .

2.return it properly close the carrier properly make sure there's a snap sound produced .Move again the cartridge carrier manually from left to right 5x
close thecover
try to turn it back on

Posted on May 28, 2011

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