Question about Creative Labs Zen Digital Media Player

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I cannot reset my zen, or turn it on. we have had it for a couple of years.

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To reset my Zen, I use a thumb tack and gentle insert the tip into the small hole in the bottom of the Zen player. It works everytime.

Posted on May 30, 2011

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Posted on Jan 02, 2017

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Either the switch is broken or the battery is dead.

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I had a similar problem with my Creative Zen V+ (8Mb) when the battery went. What worked for me might work for you:

- Plug it in and leave it on charge for a couple of days.
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The key thing seemed to be to get power in before trying to get it up and running.


I have used this tactic the other way around when it froze - leave it to power down for a couple of days, then recharge, then reset and power up.

So far, the Zen V+ has proved extremely resilient!

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It's from the firmware, I've had the same problem and I've gotten the white screen of death. Any suggestions? The power light turns blue but the screen is either black or white, it won't turn off unless I click the reset and then won't turn on until 10+ tries of doing the hold down power button, click reset while plugged in PC thing.

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If it is under warranty, get it replaced. The firmware is corrupted and unless the computer recognises it, you can't restore the firmware. If you can get it to come up to the maintenance menu you may be able to reset the player.

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Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reset" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

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MY ZEN WAS WORKING FINE AND NOW THE SCREEN IS BLANK


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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You can the full manual from here.

Scroll down & click AGREE (if you agree!)

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
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By the way, before updating the firmware, let the battery have a full charge, ok

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