Question about Lexmark X6170 All-In-One InkJet Printer

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Missing cartridge for the lexmark z1420

I have bought compatible cartridges for this printer but it states that a cartridges are missing. On checking the HP site I find that the printer is programmed to reject alternative cartridges. Is this correct? How do I overcome this?

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Solution #1 doesn't make sense - "rest the ink" what's that about? I can find nothing in the Lexmark driver software that allows a cartridge to be refilled and reused or any other brand. Lexmark is ripping off consumers. And, melthomas, what's with the HP site got to do with Lexmark?

Posted on Nov 20, 2008

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Try resetting the ink settings on the printer's program. I use compatable cartidges all the time in my lexmark no problems, as long as i always rest the ink before i start a new one. Try a good clean too. Why are you contacting hp site if your printer is a lexmark. You need the lexmark site. I thought your printer issue is with a lexmark z1420

Posted on Oct 28, 2008

  • Ellen Lerner
    Ellen Lerner Sep 14, 2011

    How do you reset the ink settings for your z1420? I see now way to do this. If I go into preference and into supply level.. it always says there is no information available.

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