Question about Konica Minolta Dimage Scan Dual IV Film Scanner
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Posted on Jan 02, 2017
Are you doing index scans or prescans? Sometimes the software gets funky - try doing at index scan if you are doing prescans, and vice versa. Also try CHTL+SHIFT+I which is a recalibration (don't that will do anything but it can't hurt). The best thing might be to just remove Dimage totally (you may have to delete the main folder if you've created any Jobs) and then reload the software. Before you do that, update your virus software, do a system check, and maybe some maintenace like a Defrag - then reboot, remove the software, reboot again and reload software.
Posted on Dec 03, 2008
DS Dual 4 even works with SnowLeopard on a CoreDuo MBP. But it doesn not support Autofocus when used under USB2. You have to use a USB1.1 Port, if you want to use autofocus function. Every time the software crashes, because you tried e.g. to use autofocus with USB2, you will have to close the application, go to the folder User/Library/Preferences/DS Dual4/... and look whether there is a file name something like "MFSlib...." and pull it to the trash bin. You can start the application again. PS.: Your keyboard USB port is a USB 1.1 port!
Posted on Jan 06, 2010
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