Question about Samsung SGH-L760v Cellular Phone

1 Answer

My SGH L760 phone has lost its sound. I cannot hear the other party when calling and cannot hear music playing.

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  • adamo_vincen May 29, 2011

    It does not work!
    Is there any diagnostic tool for this phone?

    V.

  • adamo_vincen May 30, 2011

    No, I've just done the reset from menu, but without success.

    In any case, thank you.

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  • Master
  • 1,098 Answers

Hi there.

Try to master reset the phone by trying these codes:

*2767*3855#
*2767*2878#
*2767*688#

Doing this will delete all data in the phone but this solves a lot of issues. If this does not fix it, it is possible that your phone's speaker is already defective.

Let me know if you need further assistance.

Thank you for using Fixya!

Posted on May 28, 2011

  • Ivy  Cada
    Ivy Cada May 29, 2011

    Did it reset? If it did not reset using the codes above, please reset it from the Menu functions.

    I am sorry to tell you that there is no diagnostic tool available for this.
    If some application or a recent have affected the volume settings, it can be easily fixed with a master reset. Master resetting the phone will put it back to it's default settings. If it did not fix it, there is a possibility that the earpiece or speaker is already defective. I suggest that you take it to service center for a repair. More likey, the speaker has to be replaced.

    Let me know if you need further assistance.

    Thank you!

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