Question about KitchenAid Ovens

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My Kitchen Aid KEBS247DWH4 double wall oven will not work. I was using the convection bake cycle in the upper oven and the regular bake in the lower. Both ovens shut down and I have error F2 E0. I shut power off to oven, then restarted. Neither oven will work...displays F2 E0. Is the problem the keypad or the electronic control panel?

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  • kgschultz6 May 28, 2011

    Is this something we can check on our own? We do not have any special technical equipment, but are able to follow instructions from repair manuals etc.

  • kgschultz6 May 28, 2011

    Here is what the KitchenAid repair manual instructs regarding these errors:

    F2 E0 KEYPAD DISCONNECTED
    Keypad E1 STUCK OR SHORTED KEY

    PROCEDURE: Before proceeding, press OFF, OFF, START to enter
    the Diagnostic mode and verify the error codes.
    A. Unplug oven or disconnect power.
    B. Check keypad connector for firm connection.
    C. Replace all parts and panels before operating.
    D. Plug in range or reconnect power.
    E. If error code returns after 60 seconds proceed to step F.
    F. Unplug oven or disconnect power.
    G. Replace keypad.
    H. Replace all parts and panels before operating.
    I. Plug in oven or reconnect power. Wait 60 seconds.
    J. If error code returns after 60 seconds, proceed to step K.
    K. Unplug oven or disconnect power.
    L. Replace cable connecting user interface and keypad.
    M. Replace all parts and panels before operating.
    N. Plug in oven or reconnect power. Wait 60 seconds.
    O. If error code returns after 60 seconds, proceed to step P.
    P. Unplug oven or disconnect power.
    Q. Replace oven user interface.
    R. Replace all parts and panels before operating.
    S. Plug in oven or reconnect power. Wait 60 seconds.
    T. Verify operation is normal. Press OFF, OFF, START to reenter the Diagnostic
    mode and complete checks.

    Line G recommends replacing the "keypad" (Is that an available part? Sears has a part #9756595ES that they call a "Switch" but no picture available for $155)
    then Line L recommends replacing the "CABLE connecting the user interface and keypad" (What is this part?)
    finally, Line Q rec replacing "USER INTERFACE" (Is that what you refer to as the control board? Sears has part # 4448871 for $191)

    I hate to buy all these parts unless I am pretty sure we are on the right track!

  • kgschultz6 Jun 11, 2011

    Well, we replaced the user interface/control board. We still have a problem...when I turn on either oven, it starts up. It heats for 1-2 minutes then shuts down (F2 E0 code). If we cancel then start again, the ovens continue heating, but each time only for 1-2 min then error/shut down. Eventually, repeating this cycle, they will heat to over 400 degrees. Same with broiler setting. Same with top and bottom oven. Any ideas?

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Hi
Error F2-E0 means a loose/broken wire on the oven temp sensor or the sensor is bad and should be replaced. To solve this issue start by checking the oven temp. sensor for 1100 ohms, if the rating is more then that then check the control board and replace that if bad. Hope this helps...please post back for further assistance.
Daniel

Posted on May 28, 2011

  • 1 more comment 
  • Daniel Scott
    Daniel Scott May 28, 2011

    The only equipment that you need is a multimeter to check the oven temp sensor. If that is fine then it is the control board that should be replaced.

  • Daniel Scott
    Daniel Scott May 28, 2011

    You are right.....I wanted you to test the sensor before replacing that part....the part no you gave me is the correct one available at sears

  • Daniel Scott
    Daniel Scott Jun 11, 2011

    Thats why the first thing that I told you was to check the oven temp sensor before replacing any part

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