Question about KitchenAid Toaster Ovens

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How do I repair an artisan kitchenaid 4 slice toaster. The light comes on but the heating element doesn't. The element is ok. Would someone have an electrical schematic diagram ?

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Before you even start, most manufacturers are using special fasteners that cannot be unscrewed with standard homeowner tools. Make sure you can remove the 4 screws on the bottom to get the unit open. These appliances are meant to be disposable - even the expensive KitchenAid, Krups and Brawns.

If you do get it open, a heater wire is likely the cause of your troubles. The wires are heavy gauge (12 gauge) meant for high temperature. They are crimped onto a spade-type connector or crimped directly to a copper plate on the toaster because solder is not good near food or near high temperature connections like this.

It may look like the wire connecting to the elements is connected and ok but the strands the black casing are likely fried. Use a volt meter to check.

It is rare that the circuit board goes bad. If it is bad, there are no replacement parts available that i have ever found for these appliances so there is no point trying to fix it. The panels on the expensive toasters have on-board temperature sensors and even light sensors to "see" how browned the toast is getting. Unfortunately, these have microcontrollers that are programmed at the factory so you cannot replace it with a generic microcontroller (without figuring out the circuitry and writing your own program to control the toaster).

Sorry I don't have better news for you.

-Mark

Posted on May 28, 2011

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