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I have a genie garage door opener - screw vs. chain - and the motor turns but the screw does not. The door will not open. What might be the problem?

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Hi,

With a screw-drive Genie opener, thecoupler could be exposed. If it is you will have to take down the opener andinstall a new coupler. The coupler is located at the end of the opener rail andthe motor head. For any other assistant you canvisit http://www.geniedoor.com/troubleshooting-guides.Hope this will help you.

Posted on May 28, 2011

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