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There is a small hole for reset to the player in the gogear. So use a small office pin to press down for a few seconds so that the player will reset and restore.
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Check the specification of your MP3 player to determine thetype of video file format it uses.
Most common video files that MP3 players use are, AVI andWMV, there may be others such as FLV, MOV and DivX.
If your player cannot play a video then it is anincompatible video file format, then you need to convert that video file to aformat that your MP3 player uses.
Click on this link for instructions on converting videofiles for MP3 players :-
http://www.fixya.com/support/r5874192-play_videos_mp3_player
this is james again my email is [email protected] mine is 8gb the name is philips it is going to a white screen it will not let me acsses the music it turns on to a white screen thanks......James Boggs
you will need to upgrade the hardware and then it should play Audible books. Go to Programs on your computer... to the Phillips device manager (several levels of menus). It should prompt you to upgrade.
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