Question about Panasonic NN-SN657S Microwave Oven
Hi There. We are proud owners of a new Panasonic NN-CS596S Convection Combi Steam Oven, purchased this week.
We are have in problems with the microwave, as follows. Setting the microwave it runs for perhaps 10 seconds and then goes off, not completing the cooking, regardless of the time or programme we set. Can you help? Are we doing something wrong?? or is it a fault on the oven?
Thanks in advance. Mike
Hi i have the panasonic combi and on the microwave it will work for a few seconds and then stop and on the screen it shows h98 please help
Posted on Sep 13, 2008
first thing I would suggest is a hard reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again.
Let us know if the hard reset does not fix it.
If it stops at 16 seconds and is a sensor model, it probably has a defective humidity sensor.
If it stops after 22 seconds, that means the controller has detected a problem, usually a problem with the inverter or a bad magnetron.
If you do indeed have a problem, Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.
I would recommend that you contact your nearest Panasonic-authorized servicer.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Aug 18, 2008
Thanks for this. Thats exactly what I did. It didn't work at first, however, I think it was my impatience! After selecting the Microwave, you MUST wait until you are told via the screen to input the time. It now works fine. Thanks again. Just needed perseverance! Mike
Posted on Aug 18, 2008
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