Question about Canon Pixma MP500 All-In-One InkJet Printer
This error refers to the sheet feeder unit. there is nothing you can do to correct it but fit another sheet feeder. To be honest you would be far better to replace the machine as only a trained Canon engineer would know how to do this. there is a critical alignment proceedure to follow and if not done correctly first time it will strip the gears teeth off the new sheet feeder. i am one such engineer and i have wrecked a couple of sheet feeders myself. ughhhh
Posted on May 28, 2011
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Posted on Jan 02, 2017
Tips for a great answer:
Error 5C10 means a paper jam or the printer has encountered an internal error. And error 6A00 is caused due a paper jam in the sheet feed unit or near the print head. You can also reset the printer to resolve this issue. On the printer press and hold the ON/OFF button or unplug the power cord. Wait for 10 seconds, press power button ON/OFF button again. If this doesn't resolve the error code then unplug the printer for 10 minutes. Also, inspect the back panel of the printer for any paper jams. To clear the paper jams---
Turn off the printer and disconnect the power cord
and USB cable. Remove the jammed paper slowly using the following procedure.
Open the rear cover to check if the paper is jammed. Pull out the cassette and
check if the paper is jammed inside the cassette area. Stand the printer with
the rear side down, holding the document cover. Press the tabs together and
pull the green cover toward you. Check if the paper is jammed. (If you were not
doing Duplex printing, you do not have to follow this procedure.) Close the
green cover and place the printer back to a normal position. Reconnect the
power cord and power on the printer. Confirm the Alarm light is off. Load paper
back into the ASF or cassette. Press to clear the message and continue
printing. If you are printing from application software, follow the
instructions displayed on your computer. Hope this helps... Please post back if
you need more information.
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