Question about Canon PIXMA iP4000 InkJet Photo Printer

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Hi - problem printing as there is no ink on the paper, just cleaned the print head and the purge unit is working as there is fresh ink in the sponge under the parking slot. The printer goes through the motions when trying to print making all the right sounds (even the priming of the print head before printing with a new cartridge) - it's like the print head is no longer in contact with the paper!

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I think you are a knowledgeable person from your description (thank g-d). It sounds to me as if there is no current getting to the heads heaters therfore she is not firing any ink. This can be a break in the ribbons cables and the fix is to fit a new carriage assy. of course it could be the head itself. Remove and refit the head (no power of course) I reckon if you replaced both then it would fix your problem.

Good luck and thanks for posting your problem.

Posted on May 28, 2011

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My Canon MP610 have an error 6A00 what does it mean pls help.


It means the cartridge mechanism is jammed. It could be caused by dried ink, dried gear fluid or a paper jam. Open up the printer and give the cartridge holder a little nudge. If you see any foreign objects eg. shreds of paper inside, remove it.

May 07, 2011 | Canon MP610 Photo All-In-One Printer

1 Answer

I have a mp780 and there is an error 6A00


Hi there

This answers with a titch more detail.
The 6A00 is a Canon generic code for paper path jam.

Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move.
Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

And yes I have found all those things in a purge unit.
The offending item needs to be removed or the purge unit needs replacement.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model.

And it's always a paper path error or purge unit.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.


That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Also clean the purge unit out make sure all is clean.


Thanks for using fixya....

Nov 02, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Had a paper jam, corrected this made sure ther were no bits. Got error code 6A00 dont know how to get printer working again. tried unplugging, resetting.


Hi there

This answers with a titch more detail.
The 6A00 is a Canon generic code for paper path jam.

Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move.
Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

And yes I have found all those things in a purge unit.
The offending item needs to be removed or the purge unit needs replacement.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model.

And it’s always a paper path error or purge unit.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.


That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Also clean the purge unit out make sure all is clean.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

May 06, 2010 | Canon MP610 Photo All-In-One Printer

1 Answer

Pixma 830 error code 6A00 on printer screen. Error 5C10 on computer screen when trying to print from computer. Tried moving ink tanks back and forth, shut off computer. Moved white thing to unsick ink...


Hi there

This answers with a titch more detail.
The 6A00 is a Canon generic code for paper path jam.

Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move.
Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

And yes I have found all those things in a purge unit.
The offending item needs to be removed or the purge unit needs replacement.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model.

And it’s always a paper path error or purge unit.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.


That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Also clean the purge unit out make sure all is clean.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 08, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Suddenly stopped working. can't print


Hi there

This answers with a titch more detail.
The 6A00 is a Canon generic code for paper path jam.

Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move.
Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

And yes I have found all those things in a purge unit.
The offending item needs to be removed or the purge unit needs replacement.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model.

And it’s always a paper path error or purge unit.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.


That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.

Also clean the purge unit out make sure all is clean.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 26, 2010 | Canon MP610 Photo All-In-One Printer

1 Answer

Errow message 6A00 the ink jets will not move manually to the left. I can not see the sponges that I have read about. Thanks! Debra



Hi there
This could clean it up for you.

Error A600
Your A600 is a paper path error, usually related to the purge unit. Try checking the purge unit for paper stuck in it.

The 6A00 is a Canon generic code for paper path jam.
Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.
Almost 90% of the time is related to the purge unit being jammed with something and not being able to move.

Look for paper, paper clips, push pins, screws flower bud pods or the like.

The offending item needs to be removed or the purge unit needs replacement.

The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow.


The purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail.
You can try moving it back and forth about 5 times or so and clean the rail with a cleanex and putting a little bit of some light oil on it and then close everything up and try it.

If you found this useful all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 14, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error 6400 ink cartridges wont track accross


The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Feb 07, 2010 | Office Equipment & Supplies

1 Answer

Canon i9000 is leaving black ink droplets on printout


Are you using genuine Canon inks? This is a typical problem with 'compatible' ink cartridges.
What happens is that ink leaks from the cartridge and out of the bottom of the print-head. As the print-head moves back and forth across the paper these little leaky bits drop off on to the paper.
Another possibility is that the sponge that sits under the print-head when it's at rest is really saturated with ink and it's leaving a large mount on the bottom of the print head which then get moved on to the paper as the print-head moves. (This too is often caused by a leaky cartridge.)
A quick way to check is to open the printer and take out the print-head (you can do it on this model without taking the cartridges out of the carriage) and look at the bottom off it. If it's all smeared with ink then there's your problem. Use some paper towel and clean the surplus ink off. Then , get some fresh paper toel and a bright light and examine the area at the right hand end of the printer where the carriage normally sits when the printer is off. You should see the absorber sponge. It will probably be very wet. Use the paper towel and try to get as much ink as you can out of that sponge - you'll get your finger ends all inky but that's the price you'll have to pay.
When you've got as much ink out as you think you can, put the carriage back in and test the system out.
Please let us know if that works.

Oct 07, 2009 | Canon Office Equipment & Supplies

1 Answer

Error Code 6A00 Copy button flashing along with alarm light? Bought printer in yard sale and wont print at all.


The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.
if that doesnt help i ll tell u what worked for me
I found a thread that suggested Windex!!! Even though the error seemed to correlate with a paper jam that had occurred, I was ready to try anything. I got paper towels and windex (I didn't have an eye dropper). I sprayed the paper and cleaned where the cartridges normally sit. Nothing. In desperation I sprayed each pad below the cartridge in the middle area and I sprayed the "sponge" thingy to the right. Really soaked it. Cycled the on/off about 3 times and IT WORKS! (Fingers are black but that's a minor issue compared to unhooking and transporting and waiting and paying for service...) When you cycle the Windex through it soaks up the sticky dried up ink and cleans things up. Don't use other cleaners--use Windex or water.

Jun 08, 2009 | Canon PIXMA MP830 All-In-One InkJet...

3 Answers

Had paper jam. removed paper, now getting 11 flashes, but cannot clear error as per manual instructions. getting service error 6A00.


I have the Canon Pixma iP4000R printer. I had an error code of 6A00 and my power light was blinking/flashing green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange (12 oranges).

I tried the “waste ink counter reset reset” procedure: Power on while holding the stop/reset button and pushing the service button twice, then pushing the stop/rest button 4 times to clear the error, but that didn’t work.

My ink cartridge carrier wasn't moving-staying in the center. I thought I had a paper jam.

I looked at a few blogs about my error on other Canon Pixma models and they kept talking about “sponges”.

The following is what I discovered that cleared my error and now my printer is back to printing!

The “sponges” are 2 hard pieces of absorbing plastic or something of the like. I was looking for a softer material like the long thin gray foam strip material in my printer. The 2 "sponges" on my Pixma iP4000R were next to each other-one was rectangular and one was square-like. Originally they were white but the ink made them black/navy.

The "sponges" are located on the right under where the ink cartridge carrier "rests".

I didn't see the sponges at first, as there was a white backwards “L” shaped plastic piece that had a spring attached to it(purge unit). The “L” shaped piece was moved forward out of its place. I used my pen tip and pushed that piece back and found that the rectangular "sponge" had popped out of its place.

I used a pen tip popped both “sponges” out and rinsed them with water and voila they were once again white. I think the rectangular one had so much ink on it it popped itself out of place.

My error is gone and I can print again!

Apr 08, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

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