Question about Canon Pixma MP270 All-in-One InkJet Printer

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My canon mp270 has an error code 5100 by any chance would you be able to help thanks.

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Error 5100 refers to the carriage not moving correctly. Its possible you had a paper jam and removed the paper and caught the encoder strip (the long black plastic strip thats the full width of the machine) it passes through the carriage so it knows where it is. Some grease or matter may be stuck to it. kill the power and clean the strip with a damp cotton bud. thats usually the problem. Its also possible that the strip has come out of the carriage and is twisted. if thats the case then the machines covers need to be removed to gain acess to the encoder.
Good luck

Posted on May 28, 2011

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Posted on Jan 02, 2017

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Error 5100 means that the cartridge can not be detected by the printer.
Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
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If the problem exist then then go to Canon authorized service facility for repair. You can also get support by Canon by phone, at 1-800-OK-CANON (1-800-652-2666)

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