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Hi, I am laptop engineer I have Sony VGN-CR363 Laptop problem is abnormal shut down without warring laptop will shut down please send the salutation.

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When the CPU overheats then it will shut down (i.e. thermaloverload) and won't boot up again until it has cooled down. If this is theproblem is not fixed then the CPU will eventually fail.
A faulty fan causes the problem or the fan and heat sink assembly are cloggedwith dust.
Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged with dust the remove the dust and make surethe vents are clear and dust free. Use a can of compressed air to do this.

Posted on May 28, 2011

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It might be a Compatibilty Problem: The windows installed is not compatible with the labtop devices.
Or its a problem in the BIOS.your BIOS needs update or it has been updated wrong.
..Check if your labtop devices and ability are meeting the requirements of
the windows installed in your labtop.and check the BIOS .

Posted on May 28, 2011

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1 Answer

I have sony vaio vgn-cr 353 model suffering for abnormal shut down problem. what are the posible cause? pls help me.


Hi,


Im very sorry to hear that, please follow these simple steps for you to be able to isolate the exact problem.


1. Removed the battery.
2. Connect the laptop directly to the power outlet without using the battery just for the meantime.
3. Turn on the laptop. If the laptop is able to power on, that means that the AC adapter is working fine as well as the DC port. If the laptop is not able to turn on, it maybe the AC adapter itself or the DC port.
4. Try to use another AC adapter if possible, make sure that that AC adapter is working fine. If the laptop is still not turning on, the problem is with the DC port itself. In that case, you will need to replaced the Motherboard itself.


Hope this will help...Thank you for using Fixya...

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