Question about Televison & Video
This is a pretty common problem ... sometimes when the power goes out, the cable box at your house will reset some settings that the cable company had set. I know it is a pain to wait on hold for someone to help you, but most likely you will have to call the cable company's customer service line to talk to a representative there. They will be able to walk you through getting everything turned back on -- and they will also be able to tell you if there is a hardware problem on your end, or if it is a connection issue from their end.
I wish I could be more help on this, but I have had to deal with it several times in the past, and if resetting the box (unplugging it for 5 minutes, then plugging it back in) does not work, they probably have to reset their end as well.
Posted on May 28, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 20, 2011 | Pioneer SD-533HD5 53" Rear Projection HDTV
Jul 18, 2011 | Vivitek Televison & Video
Feb 01, 2009 | Symphonic ST419E TV
Jan 10, 2009 | Sony KDF-E42A10 42 in. LCD Television
21 people viewed this question
Usually answered in minutes!