Question about GE Microwave Ovens
F3 on a GE / Hotpoint microwave means you have a shorted keypad.
Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free. GE Customer Service is here.
If it is out of warranty, read on...
If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
If you would like to have us do this for you, we do that for $39.95 plus part costs.
Please feel free to contact me directly if you need more help.
Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.
Always spray non-ammonia cleaner on a soft cloth (not a paper towel which can scratch) and gently wipe the keypad.
Always use the vent fan when cooking on the stove top to keep steam and grease out.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Aug 18, 2008
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Posted on Jan 02, 2017
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