Question about Whirlpool Estate TAWS750PQ 27-Inch Washer

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Washer fills and then stops. No agitation and the motor is making a humming noise.

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  • Billy Haynes May 28, 2011

    I took the pump and motor off down to the coupling and found it wasn't broken. The model I have is etw4400wq. I also put it on spin and it didn't drain.

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  • Whirlpool Master
  • 2,605 Answers

Hello, welcome to FixYa.

Based on the info you provided in your post, it quite likely is the drive coupling that has broken...it is very common, that would indeed explain the noise appearing to be from the motor. (possibly a jammed pump too, but you'd know if it drains or not by advancing the timer)

**Unplug the washer from it's source/the wall before performing any service to the unit...safety first**

To inspect the drive coupling to confirm it is broken or not, you can lean the washer back (careful of the hoses) to allow you to visually inspect it or remove the cabinet completely...it is fairly straight forward and can be done even by a novice "handyman/person"

Part number is 285753A and will look like this image....

Washer fills and then stops. - macmarkus_631.jpg
I've attached a link here that will provide the part availability and clear instructions to replace the coupling but also help describe the removal of the cabinet or to just inspect everything thoroughly. Once there scroll to the bottom of the page.

http://www.repairclinic.com/PartDetail/Motor-Coupling/1195967

Let me know how you make out or if you require further assistance and I'll be glad to help in any manner I can. Good luck.

Regards,

Macmarkus :)

Posted on May 28, 2011

  • Mark MacDonald
    Mark MacDonald May 28, 2011

    Hello again,



    Thanks for replying. Knowing the coupler is good, I'd like to know if the unit makes a "hum" when placed in drain or spin ?



    If so remove the pump (leave hoses on) and see if the pump can spin freely by hand...you'll need a screw-driver or something to spin it. It is possible something got into the pump, such as a sock, undergarment etc.



    Let me know what you find and we'll go from there.



    Regards,



    Macmarkus :)

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