Question about Whirlpool Estate TAWS750PQ 27-Inch Washer
Hello, welcome to FixYa.
Based on the info you provided in your post, it quite likely is the drive coupling that has broken...it is very common, that would indeed explain the noise appearing to be from the motor. (possibly a jammed pump too, but you'd know if it drains or not by advancing the timer)
**Unplug the washer from it's source/the wall before performing any service to the unit...safety first**
To inspect the drive coupling to confirm it is broken or not, you can lean the washer back (careful of the hoses) to allow you to visually inspect it or remove the cabinet completely...it is fairly straight forward and can be done even by a novice "handyman/person"
Part number is 285753A and will look like this image....
I've attached a link here that will provide the part availability and clear instructions to replace the coupling but also help describe the removal of the cabinet or to just inspect everything thoroughly. Once there scroll to the bottom of the page.
Let me know how you make out or if you require further assistance and I'll be glad to help in any manner I can. Good luck.
Posted on May 28, 2011
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Posted on Jan 02, 2017
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Jan 23, 2013 | Washing Machines
If the washer will not agitate, spin or drain it's a motor problem, capacitor or a broken motor coupler. It's either a loose wire connection on the start circuit or failed contact in the timer. When you say that the motor hums during spin, that would indicate that the motor has run voltage, but it has no start voltage. It needs both start and run voltage in order to get the motor started and running. The start voltage gets the motor started, and once started all it needs is run voltage to keep it running. The only difference between agitate and spin is that the polarity is reversed in order to start the motor in the opposite direction. The reversal of the polarity is controlled by timer contacts 7 and 14.
Most likely it's a timer or loose wire connection.
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