Question about Sunbeam Microwave Ovens

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I am trying to use my sunbeam coffee machine for the first time, after pressing manual for the water to run through...machine makes a noise but no water comes through! Model is Cafe Series espresso Kathleen

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  • tztaylah May 28, 2011

    Thank you for your suggestion....however this coffee machine has just come out of the box....never used it, first time....it is making the normal coffee machine noise as we have one at work however just no water coming through....i have filled the water container

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Hello.
It sounds like the pump is not functioning at all, if the unit is under warranty then I would suggest taking it back ti the manufacturer. To replace this unit while under warranty would not be worth the time or cost in parts and labor. Nothing can be done without having to dis-assemble the unit.
I hope this helps Regards GM

Posted on May 28, 2011

  • Grant Meier May 28, 2011

    It still sounds like the pump is not functioning, if you have done everything correctly from the outside then my only suggestion is still to replace it under warranty.
    If it making all the right noises then the motor that spins the water pump has come loose or the pump mechanism has failed in some way. Not common for a new unit to do this but it does happen.

    Good luck
    Regards
    GM

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Sorry to read about your issue.

The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.

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