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My Kitchenaid KSSC42QMS01 refrigerator stopped making ice. The water dispenser works fine. My fridge is hooked up to my RO system. I checked everything in the manual's troubleshooting guide, except the RO system, figuring that if the water dispenser works, I could rule out the RO. Please help, as it's getting pretty hot in Phoenix. Thanks! Karen

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6ya6ya
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Posted on Jan 02, 2017

  • 100 Answers

SOURCE: Kenmore Refrigerator stopped dispensing water

Either your water tank in the fridge froze up, the waterline that goes up the freezer door from the bottom hinge froze, or the switch that your glass hits is damaged. Do you hear any humming or noises when you put your glass up to get water?

Posted on Oct 30, 2007

  • 1073 Answers

SOURCE: GE GSH22SGRE - water dispenser not working but ice cube maker working fine

check the water valve on the back of the ref. it sends water to the ice maker and water in the door one can work and the other one not

Posted on Apr 30, 2008

mikedurland
  • 481 Answers

SOURCE: kitchen aid superba fridge - ice maker not working .. water dispencer is

The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

Posted on Jul 06, 2008

  • 1 Answer

SOURCE: KitchenAid Superba ice maker not dispensing ice

this is not a solution, but an explanation- our repair man said that there is a line (tube) containing electric wires that passes from the frig to the door at the bottom of the door, near the hinge. for what ever reason, the line has broken, thus keeping the electric from getting to the motor that dispense ice and water- solution= $700 for a new door; we'll do without

Posted on Mar 19, 2009

TheMobilian
  • 8220 Answers

SOURCE: Refrigerator Ice maker stopped working after power outage

Check THIS out

Posted on Jul 26, 2009

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hi there,

the icemaker is not making ice due to the fact that the valve solenoid may need replacing.

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The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

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Jenn Air JRSD209T


This is just anecdotal here, but one repair guy who came out and thawed a frozen line into the icemaker told us the fridge required near-full line pressure 90- or 70- or whatever that is, in order for the ice maker to work. This was a licensed repair guy. We were feeding it with an RO, which only pumped it in at 17 or 20 psi (or whatever the unit is) which he informed us was inadequate. However, after he thawed things out and we changed out the inline carbon filter in the fridge, everything was hunky dory for a couple of years. About a year back, the icemaking stopped, and changing out the carbon filters in the fridge AND in the RO system did the trick.

Now we have a different problem. Things aren't getting or staying cold, especially the fridge. I opened the housing in the back of the fridge, defrosted the extensive ice accumulated around the refridgerant coils, and everything ran great for a couple of days. Now we're back in the global warming pattern: steadily rising temperatures and thawing. I'm not feeling too happy about Jenn-Air these days.

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