Question about Ovens

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I went to do a self clean on my oven and I opened the door right as it was trying to lock. The door was open when it locked so the lock is out and now I can't shut the oven door. I tried turning off the power to the oven and turning back on and it gave me the code: Recent code 0064 AM71UI75 EEKEO-068 I contacted someone from Kitchenaid by phone and they were no help they ask me to hit the control panel and now it locked the controls and I can't do anything with the oven. Help Dustye Gonzalez

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  • 1,116 Answers

Give this a try:

  1. Disconnect power from unit for a couple of minutes.
  2. Re-apply power.
  3. Press and hold any key down for 1 minute to clear F5 failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.
If this does not work, let me know what error code appears on the display. It should have be an F code with 1 or 3 numbers.

Posted on May 28, 2011

Testimonial: "Thank you so much for trying so hard to help me. I appreciate your advice and I hope to follow up with the most recent info and see if it work."

  • 11 more comments 
  • dustyegonzal May 28, 2011

    I did what you said and it didn't work. We turned the power off earlier and left and went to dinner . When we came back and turned the power back on it gave the exact same code. The code didnt change.

  • Gale Todd May 28, 2011

    What is the exact code?

  • Gale Todd May 28, 2011

    This is what the Kitchenaid error codes look like:
    http://www.repairclinic.com/Fault-Codes#...

  • Gale Todd May 28, 2011

    Try this:

    Press and hold the light switch; the "locking mechanism" resets itself and then the door will close.

  • Gale Todd May 28, 2011

    Did you cancel the self-clean?

  • dustyegonzal May 28, 2011

    I tried turning off the power to the oven and turning back on and it gave me the code: Recent code 0064
    AM71UI75 EEKEO-068

  • dustyegonzal May 28, 2011

    I did cancel the self clean when it first happened, and I thought it would reset the door lock, but it didnt

  • dustyegonzal May 28, 2011

    I tried holding the control lock down, but it's hard to hold any button down because the person from Kitcheaid told me to hit the control lock down and it locked up the controls and im not sure how to get the control lock off.

  • Gale Todd May 28, 2011

    OK, the code you are providing is an engineering code. What it is saying is that you need to disconnect power from wall and from the breaker box. The breaker must be down for about 6 Minutes and the wall for 24 hours. I am not sure why so long, but that is what code is saying. The idea is to reset the internal logic board to believe it is being installed for the first time. Removing power for such a long time will clear all memory from it and should restore the board to defaults.

  • Gale Todd May 28, 2011

    One more question:

    What model of Kitchenaid Oven do you have? I think I just found the service manual for it in my shop.

  • Gale Todd May 28, 2011

    I did find the manual for your model. I will get back to you shortly with your solution to this problem, as long as you are willing to give me a higher rating, just kidding....

  • Gale Todd May 28, 2011

    By the way, your code translates as this

    AM = Appliance Manager Micro Code Revision - 71
    UI = User Interface Micro Code Revision - 75
    EE = EEPROM brand fuel and revision - KEO-068

    This is something you should put aside for future reference.

  • Gale Todd May 28, 2011

    This is directly from the service manual:

    Before proceeding with any corrective action, perform the following steps to enter the Diagnostic mode.
    -

    1. To recall last failure code, if not displayed, press the Cancel key to place the range in an idle state.
    -

    2. Press the Cancel and Start keys in the following order: CANCEL, CANCEL, START.
    -

    3. Verify the error code displayed on the control by observing for longer than 1 minute. If the error returns, use the applicable procedure listed below for the actual error code that is displayed.

    Tell me the code that appears.

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1 Answer

I turned on the cleaning switch for my self cleaning wall oven and now it seems to be finished but mthe door lock is still on and the oven keeps making a buzzing noise what do I do?


If the lock does not open after the oven has cooled down, then try this: First, unplug the range or shut off the circuit breaker for ten minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. Next, set the self-clean cycle again and only allow it to work for twenty minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door

Mar 13, 2010 | Frigidaire 27 in. Electric Double...

1 Answer

My frigidaire gas range has a F90 on it when I tried the self cleaning oven feature


F90 Maximum oven door unlock time exceeded.
F91 Maximum oven door unlock attempts exceeded.
F92 Maximum oven door open time exceeded.
F93 Maximum oven door lock time exceeded.
F94 Maximum oven door lock attempts exceeded.


1. (F90, 91, 92, 93 & 94) Check the wiring between EOC & Lock Motor Micro Switch.

2. (F90, 91, 92, 93 & 94) Replace the Motor Door Latch assembly if necessary.

3. (F90, 91, 92, 93 & 94) Check for binding of the Latch Cam, Lock Motor Rod & Lock Motor Cam.

4. (F90, 91, 92, 93 & 94) Check to see if Lock Motor Coil is open. If open, replace Lock Motor Assembly.

5. (F90, 91, 92, 93 & 94) Lock Motor continuously runs - if Micro Switch is open, replace Lock Motor Assembly.

6. (F92, 93 & 94) Check oven door Light Switch - if open, replace Switch.

7. If all situations above do not solve problem, replace EOC.


F90 is a door lock code, Try this...
unplug the range.
wait 1 minute.
turn the range back on,
then while holding in on the oven door.
start another self clean.
wait 2 minutes.
then cancel the self clean.

do not release the door until the door lock light goes out.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Feb 16, 2010 | Frigidaire 30" Self-Cleaning Freestanding...

1 Answer

I need to get my oven unlocked. The cleaning cycle went haywire


Unplug the unit or shut off the circuit breaker for 5 minutes. Plug the unit back in or turn on the circuit breaker. Set the clock and gently try moving the door lock lever (is so equipped) or opening the door.
or
Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever (is so equipped) or opening the door.
If these procedures fail to correct the condition, the lock must usually be accessed and moved manually to open the door.
Some model ovens require the oven door to be manually unlatched before the controls are returned to the OFF position or else the door may not be able to be unlocked. Check the owner's manual for proper operating procedures.

Oct 25, 2009 | Whirlpool RBD305PD Electric Double Oven

2 Answers

Gerangeoven door won't open


Is it in time bake?

Oct 04, 2009 | GE Ovens

1 Answer

After self cleaning,i noticed the lock light blinking,the door opens but when i try to use the oven dr is displayed on the screen and nothing functions. (Kenmore warm and ready drawer-self cleaning ov


This is a Door lock malfunction. you will need to replace the door lock mechanism. it is faulty.

Test the door lock mech for its operational value to be sure.if the door mech test is good, replace the control(ERC/Clock)

Jun 03, 2009 | Ovens

1 Answer

Door locked after shutting down cleaning cycle earlier than


The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.

May 17, 2009 | Frigidaire 30" Self-Cleaning Freestanding...

1 Answer

Self-cleaning oven door won't open


The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.

May 15, 2009 | Ovens

2 Answers

I accidently pressed self clean instead of boil on my oven


Hi

The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.
Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.
There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.
*On -some- Frigidaire built ranges, the switch is located behind the right hand side panel and activated by the right hand door hinge. On this model, the side panel may need to be removed to access a malfunctioning door switch.


Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

Apr 27, 2009 | Frigidaire 30" Self-Cleaning Freestanding...

1 Answer

Door won't open


Try holding the Off/Cancel button.

Apr 12, 2007 | Kenmore 40494 / 40495 / 40499 Electric...

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