The copier shuts down when trying to print
Look for the error code, that would lead you to the problem area, most likely the fuser assy. needs to be replaced. Do this, Press;
press 2 and 8 (together),
ADDITIONAL FUNCTIONS again,
You should now be in Service mode, if not hit CLEAR twice then repeat the steps above.
the one listed at the top is the error code.(write it down)
You can try clearing the code then reboothing the machine with the right side switch and it might work.
This is how you clear the code, follow all the steps above except the last one (ERR) instead select FUNCTION above then CLEAR then ERR. Turn the machine off then back on again.
If that does not help and you are still having the same problem, you could either call Canon with a service call, call a local technician or get yourself a service manual and with the error code you wrote down above try looking it up or contact us again with the error code. Good luck.
Dec 18, 2009 |
Canon imageRUNNER C3220 Color Copier