Question about Aurora Electronics AS870CR Shredder

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Aurora AS870CR. This has worked without a problem for several years but now just makes a strange thumping/springing sound every 1/2 second when plugged in. It doesn't shred at all any more. Took it apart and can't see any paper jams and gears look okay. Does it sound like the motor is burned out?

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  • ngebc Jul 26, 2011

    Thanks for the solution. Unfortunately I threw the machine out last month and got a more heavy duty model so I can't re-examine the gears. Maybe your advice will help someone else with the same problem.

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I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

Check the plastic white gear very close it looks ok, till its closely examined the teeth wear out and they don't catch properly onto the metal gear. It gets smooth in spots. This causes it to sound funny and thump when it misses the gear.

Posted on Jul 25, 2011

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