Question about Aurora Electronics AS-650C Cross-cut Shredder

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Modle AS662C year old, moderatly used. I just tried to use it and it will not feed the paper. It sounds like it is working but nothing is happening! Last thing shredded was one credit card. What could be the problem? This shredder is not that old and has not been used on a daily basis. jessica bassett

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I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

Posted on Jul 25, 2011

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Posted on Jan 02, 2017

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The shredder slows down if more then 2 sheets of paper are put in. The motor sounds like it is struggling and sometimes will overheat and stop. Model # AS662C


I think it has something to do with your gears not working properly, if under warranty you can contact Aurora on their web site and they will help you. If its a part you need customer service can help you at 1-800-327-8508 usa international only 1-310-793-5650

Jun 23, 2011 | Aurora Electronics AS662C Shredder

1 Answer

I checked the steps on your Epson R340 Paper Feed problem. Both of our R340s are about a year and a half old and they are both having the same problem. There is nothing wrong with the paper . . . it...


hello, eventually the feed roller will need to be cleaned, it collects paper dust and dust and inks, so becomes smooth, and unable to grab paper properly, cleaning with alcohol, yes it does clean but dries rubber, WD-40, is waht i use, but i allow it to be absorbed into roller, then wipe off the excess, then try feeding paper.

Oct 14, 2010 | Epson Stylus Photo R340 InkJet Printer

1 Answer

The aparatus that pulls the paper into the shredder doesn't work


Check to see if cutting shafts are turning in either forward or reverse operation. If not and you can hear the motor running the take off cover and check plastic gear drive train...probably something broken in there.

May 25, 2010 | Aurora Electronics AS662C Shredder

1 Answer

Misfeed from the rear tray. The rear tray feed is not working. When it tries to feed it bends the right corner of the paper and then I get a misfeed message. I can't use the printer to print 4x6 photos...


there could be a teenie piece of paper stuck in the feed path causing this to happen, you have to visually inspect and ensure it is clear. Use plain paper to test.

rollers may also contribute to problems with feeding paper its good you tried that too.
lastly maybe the photo paper is too thick for that printer?

Apr 11, 2017 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

I have a large amount of paper jamed in the shredder. Nothing will force it out. Can I take the shredder apart to get the paper out.


You would be better to use a can of WD40 to soak the paper to soften it then try a reverse drive

Stripping down the machine is an option however you are still faced with getting the paper residue out of the cutters

WD40 or any of the oil based sprays will give you a better chance of clearing the jam

Jan 24, 2010 | Aurora Electronics AS662C Shredder

1 Answer

Paper will not feed on my MFC3420C


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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Copier Jams


Sounds like feed tires are dirty or warn-out. if you can see the rubber piece that feeds the paper, Inspect if it looks dried-out or has imperfections try to clean with rubbing alcohol, use the most lint free cloth as possible. This can also happen when using office depot or staples or CHEAP PAPER These papers carry a lots of paper dust try switching paper. If none of this works the feed tires proberly will need to be replaced contact a local copier company: Chuck The Copier Guy

Aug 09, 2008 | Office Equipment & Supplies

1 Answer

Paper sensor, I think


check the cable first..and do a test page, if you can without the printer connected to anything.

then, if that all works, we can look elsewhere, no?

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