Question about Sony Playstation 3 (PS3) Console

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When i try to sign in to playstation network it says you can not use playstation network on this account (8002A231)

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Anyone who gets this error code or is banned or suspended should receive an email sent to the email address registered to your PSN account within 48 hours explaining the reason & length of any ban or suspension.

Posted on May 28, 2011

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That is the error for a banned account. Best thing to do is contact sony's customer service and find out why you were banned. If you explain yourself they may unban you.


Best of luck

Posted on May 27, 2011

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Try and get a new playstation network account

Posted on Feb 07, 2016

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This error code means that your account (for one reason or another) has been banned from the Playstation Network. Usually Sony will email you (on the email address associated with your online account) to explain the error and why your account was banned. You can always try contacting Sony Technical Support/Client Care to see if they can give you more information.
1-800-345-SONY is the number to call.
Elle

Posted on May 27, 2011

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1 Answer

Error code 8002314A


Ok, it sounds like you are trying to create a sub-account. You must first create a main account, and make sure the address and all fields are correct, before it will allow you to create and use the sub-accounts. Then log into PSN via computer to ensure that everything was entered correctly. Then just sign in normally on the Playstation.

Apr 05, 2013 | Sony Playstation 3 (PS3) Console

1 Answer

Had this code 8002A231 come up and now i carnt access my trophies.


Hi there, unfortunately there is nothing you can do at the moment. The playstation network is down worldwide. We just have to wait till sony fixes this http://kotaku.com/#!5794265/is-the-entire-playstation-network-down or http://kotaku.com/#!5794440/sony-playstation-outage-likely-to-last-days or http://blog.us.playstation.com/2011/04/21/latest-update-on-psn-outage/ or http://blog.us.playstation.com/2011/04/20/update-on-psn-service-outages-2/
Check those links for updates. Hope that helps :)
Please rate highly if it answers your question.
ps. I'm also affected by this and pretty annoyed its gone on for so long.
This could last for days it seems.

Apr 19, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

What does error code 8002A231 mean? because every time I try signing in, it says "You cannot use Playstation@Network with this account" this problem is a PS3 problem. please help me.


Error code 8002A231 is generally associated with a ban from using the PSN service. Check the e-mail account associated with the account and look for an e-mail explaining why you were banned and for how long. If you can't find the e-mail, you should contact Sony's customer service to see if they can help resolve things.

Mar 11, 2011 | Video Game Consoles & Games

1 Answer

Trying to sign in to PS network comes up with error code 8002A203. saying we have been signed out of network? Can anyone shed some light on the problem please.


System maintenance is currently underway , during the down time, which finishes at 3am GMT on Thursday, March 10th, users will not be able to log in to the PlayStation Account Management, register a new PSN account or access the PlayStation Store via the PlayStation 3 or PlayStation Portable.

Mar 09, 2011 | Sony Playstation 3 (PS3) Console

2 Answers

I HAVE BEEN SIGNED OUT OF PLAYSTATION NETWORK CAN NOT SIGN BACK IN ERROR CODE IS 8002A203


Hi, PSN are carrying out system maintenance. There is nothing wrong with your PS3 or internet connection. Try signing in around 9pm.
Hope this helps.

LJ.

Mar 09, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 cant sign in to the network keeps sayin error type 8002a203


PlayStation Network is offline for scheduled maintenance from 16:05 on Wednesday 9 March 2011 until 03:00 on Thursday 10 March 2011, GMT.

During the maintenance, you will be unable to access the following services:

PlayStation Store on PS3 and PSP.
PlayStation Network Account Management.
PlayStation Network Account Registration.
In addition, you will not be able to sign in to PlayStation Network from eu.playstation.com. If you wish to play online during the maintenance, please ensure you sign in to PSN before 16:05 on Wednesday 9 March 2011.

During this maintenance, you can continue to collect in-game trophies and these will be updated on your profile once PlayStation Network is back up and running.

Mar 09, 2011 | Video Game Consoles & Games

1 Answer

Ps3 error code 8002a231


This code means your account has been susupended or Banned from the Playstation Network. Only way to get a case opened to regain access to the Playstation Network you will have to contact PSN support at: psn_account-support@playstation or call: 1-800-345-7669

Feb 24, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

8002A231


Your account has been suspended your best bet would be to contact PSN support.
This can be for various reasons. Sony should be able to tell you.
If you know all is well and you haven't done any thing to get you banned try resetting your PS3 and router, if that fails try resetting the settings on the PS3.


Jan 27, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Signing into the network.


Hello,
for playing online with the PS3 you have at first to create a PSN (Playstation Network) Account. You can do this easylie right on the PS3 at the "Account-Management".

After creating an Account you have to log on with this account to the Playstation Network (This function also can be found in the XMB "Account" Menu.

When you log on for the first time you can easy mark the "Automatic Log-In to PSN" checkbox so that the PS3 already log on to the Network. I prefer this because it is much easier than always log in manual - This Setting is optional (Just as you want it to be set).

After doing the Steps above you should be able to play online without any problem.

I hope this Steps are the solution to your problem and I wish you a lot of fun at the PSN.

With kind regards,
SvenBosch

May 16, 2009 | Sony Playstation 3 (PS3) Console

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