Question about HP Photosmart M537 Digital Camera

1 Answer

Lens wont move in or out

The lens on my camera wont move in or out and i put new batteries in it

Posted by on

  • Anonymous Oct 26, 2008

    my lens will come out all the way but the shutter will only open partially

    when the lens goes in when you shut the camera off it goes in all the way except the last 1/4 and the shutter stays open

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    One Above All:

    The expert with highest point at the last day of the past 12 weeks.

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

  • HP Master
  • 96,608 Answers

Try the procedures in this tip.

Posted on Sep 16, 2012

×

5 Suggested Answers

VOTIT
  • 2071 Answers

SOURCE: beeps three times lens is stuck out and won't come on


Instructions

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

There are 2 other guides, one Bulgarian and one Estonian with the take apart procedure for Canon cameras. They are not in english but have a lot of pictures which help with the process.

- Bulgarian guide
- Estonian guide


If you found these E18 repair instructions useful, consider bookmarking this page or posting your experience in the posting area. If you have any ideas for improving the web site, so it can benefit more people, feel free to share them with us

Posted on Jul 16, 2008

  • 11967 Answers

SOURCE: lens wont retract into camera

Sounds like the lens barrel has been damaged. Does it look as if it's pointing slightly sideways or is it not perfectly round anymore?

Posted on Aug 12, 2009

SOURCE: camera wont turn on and lens wont go in and i just

Lens of the Camera doesn't retract:
---------------------------------------
Before trying any of the suggestions, make sure that the Battery is
fully charged and in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes,
then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed
air (20 lbs) set the tip between the lens turret and the camera body
and turn on the air while moving the tip around the lens. It should
remove all dust and sand. Turn the camera on and it should function
fine.s

3) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and
take a look at the spacing between the lens and the lens housing. If
you notice that the gap is not even all the way around the lens, the
problem should be easy to fix. This type of a problem usually occurs if
the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try
powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts
again, do the following.
(a) Turn the camera off.
(b) Take the camera in one hand and with the other gently take one part
of the lens and gently move it round in a circular movement. Do so with
both sections of the lens. You will hear a "click" as it pops back in
place.
(c) Power the camera on.

Another version of this fix would be to pull and twist on the largest
ring of the lens while turning the camera on. Listen for a "click". If
at first the focus seems to be off, turn the camera on and off and take
lots of pictures, close ups and distance. Focus should slowly start
improving.

Posted on Dec 02, 2009

  • 3 Answers

SOURCE: lens wont go in

I had the same problem, my workaround was:
1. turn on the camera, you will hear some beeping as the lens tries to raise from the body of the camera
2. wait until the camera turns off
3. pull the lens gently until you hear a 'click'
4. turn on the camera again, it will work normally (hopefully)

Another interesting thing, you can switch on the camera in "play mode" only, by holding down the play button on the back while pressing the power button. In that way, the lens will not raise and you can copy the images.

Posted on Jul 14, 2010

  • 1 Answer

SOURCE: battery drained and now lens wont retract and ive put brand new fully charged rechargeable batteteries i9n and still wont power opn or anything

I have the same problem.I forgot to get the battery from the camera s when we get the battery inside the camera then charged the battery when we put the battery to the camera it didn't work and no power, I've tried fixing the camera what's the problem and I think it was drained.I've also tried to go to the Canon company technician and they told me that there's nothing that they can do cause it was damaged already and they told me to just new one but my camera is just new s please help me what to do or any solution...thanks and here is my email baby_sykrich@yaho.com.

Posted on Feb 22, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

How would I know if my camera is full?


Try brand new batteries - sounds like weak batteries since the lens won't move.

Sep 02, 2016 | Kodak EasyShare M1033 Digital Camera

1 Answer

Wont turn on and lens wont extend. Put in new fully charged battery but still nothing. Can hear motor but nothing works.


This is may be a camera battery problem or a lens error. Try Li-ion batteries first and see if anything better

May 19, 2011 | Kodak EasyShare P850 Digital Camera

1 Answer

The camera comes on then beeps about 4 times then turns itself off, the lens is out and wont go back in. I have put a new battery in but still wont work


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Sep 28, 2010 | Canon PowerShot SD400 / IXUS 50 Digital...

1 Answer

Camera wont turn on and lens wont go in and i just put new batteries in


Lens of the Camera doesn't retract:
---------------------------------------
Before trying any of the suggestions, make sure that the Battery is
fully charged and in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes,
then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed
air (20 lbs) set the tip between the lens turret and the camera body
and turn on the air while moving the tip around the lens. It should
remove all dust and sand. Turn the camera on and it should function
fine.s

3) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and
take a look at the spacing between the lens and the lens housing. If
you notice that the gap is not even all the way around the lens, the
problem should be easy to fix. This type of a problem usually occurs if
the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try
powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts
again, do the following.
(a) Turn the camera off.
(b) Take the camera in one hand and with the other gently take one part
of the lens and gently move it round in a circular movement. Do so with
both sections of the lens. You will hear a "click" as it pops back in
place.
(c) Power the camera on.

Another version of this fix would be to pull and twist on the largest
ring of the lens while turning the camera on. Listen for a "click". If
at first the focus seems to be off, turn the camera on and off and take
lots of pictures, close ups and distance. Focus should slowly start
improving.

Dec 02, 2009 | Kodak EasyShare C913 Digital Camera

1 Answer

Lens wont retract with or without new batteries. green light blinks but no lens movemant even using wide/tele buttons


Since you already used new batteries and still lens will not moved and you can just see flashing green it means that the Gar of the camera is defective You may call repair center specialize with kodak camera's at 1 800 665 6515

Nov 09, 2009 | Kodak EasyShare C340 Digital Camera

1 Answer

Total power falure


TIPS:
1.)NEVER PUSH THE LENS IN AFTER CAMERA DIES, BUY A NEW BATTERY IMMEDIATLY AND TURN IT BACK ON, CLOSING THE LENS!

2.)NEVER USE AN AC ADAPTER, USE A RECHARGEABLE BATTERY OR A REGULAR BATTERY!

..to fix this...

Do as i say..

1.) Remove battery
2.) Remove front plate (screw driver may be needed)
3.) Check all gears, make sure they are correctly fitted in place)
4.) Move the gear manually to make the lens come out.
5.) keep it out, put the front plate back together.
6.) reinsert the battery, turn it on.


or...
1.) Remove the battery.
2.) Wait about 6-8 hours.
3.) Reinsert the battery.

or...
1.) Remove the battery.
2.) Try hooking it up through AC adapter, put correct voltage.
3.) Try turning it on.
4.) Remove AC adapter, reinsert battery.
5.) Turn it on.
If nothing happens just tell me..

Hope this may help;

Regards,
VOTIT

Sep 19, 2008 | Fuji FinePix S5000 Digital Camera

2 Answers

Camera wont turn on/off


I went to another problem, knowing my camera was stepped on, I messed around with moving the lens part around, barley moving it, and then I tried holding the on/off button and the button to take the pics with, and then put in new batteries and it turned on. I would suggest doing that.

Aug 28, 2008 | Sanyo VPC-S500 Digital Camera

1 Answer

Camera wont turn on


it looks like a sensor problem in your camera ............

have you tried using new batteries ........

Aug 24, 2008 | Pentax Optio E40 Digital Camera

5 Answers

Digimax samsung s500 beeps 3 times lens stuck wont stay on


Mine got stuck with lens out. The batteries were new so I never imagined it could be the batteries, but they were cheap ones so I recharged a pair of good ones and once I put tried them on it worked just fine again. Conclusion, the "new" cheap batteries had only enough energy to turn it on and then they couldn't give it enough energy to make it work anymore and that's why I couldn't retract the lens or even turn it off properly. So in your case, try using a couple of good and new batteries.

Dec 14, 2007 | Samsung Digimax S500 Digital Camera

Not finding what you are looking for?
HP Photosmart M537 Digital Camera Logo

Related Topics:

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Digital Cameras Experts

Fred Sops

Level 2 Expert

271 Answers

teddyboy

Level 2 Expert

413 Answers

yadayada
yadayada

Level 3 Expert

61060 Answers

Are you a HP Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...