Question about Samsung HT-P38 System

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We lost power and now when I try to turn it on "PROTECTION ON" appears and then it will turn off. Isn't there something I can do to fix this besides turning it on and off for an hour?

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Normally, that's exactly how you fix it but it may take more than a half an hour. Some devices take as long as 24 hours. If the unit doesn't reset itself after 24 hours, something is wrong and the the unit needs servicing.
That being said, your manual say that in case of a power outage to turn the unit off and hold the STOP (the little square) button on the unit for longer than five seconds. NOTE: Doing this will reset the unit and erase all saved settings.

Posted on May 28, 2011

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Posted on Jan 02, 2017

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What signs of life DOES it have?


Generally speaking, an amp attempts to protect itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Check for loose speaker connections at the speaker as a root cause for intermittent shutdown.

NEVER USE MAXIMUM VOLUME FOR TROUBLESHOOTING.

Turn the volume control to something medium.

The errant switch, control or condition may change and you will suddenly release the amp's full power and possibly destroying your speakers. If a signal isn't audible at 1/2 volume it's probably not there.

Carefully examine the front panel for clues like a misplaced Mute or Tape Monitor control or Multichannel Analog Input selected.

There is a good chance that a common control may have developed a high-resistance or 'dead' spot through idleness and is causing your symptom. Turn the POWER OFF and operate every control throughout its range a number of times, especially rarely-used ones like Tape Monitors and the Mute control.

Turn the volume to something reasonable and see if that helped.

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